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Presented at EDUCAUSE Annual Conferences, Help Desk, and Student Employees

Recent library resources tagged with Presented at EDUCAUSE Annual Conferences, Help Desk, and Student Employees.

Adding Fun and Games to Training Programs
Added by the EDUCAUSE Librarian
Title:Adding Fun and Games to Training Programs (ID: EDU07252)
Author(s):Nathan Carpenter (University of Illinois at Urbana-Champaign) and Chris Ritzo (University of Illinois at Urbana-Champaign)
Origin:Presented at EDUCAUSE Annual Conferences (10/23/2007)
Type:Presentations/Speeches
Abstract:

The CITES Help Desk at the University of Illinois at Urbana-Champaign needs an effective training program in our dynamic workplace. Learn how training games help us reinforce our traditional training, enrich the job skills of our student consultants, provide information on existing services, and foster teamwork among our staff.

View this resource:
http://www.educause.edu/ir/library/powerpoint/EDU07252A.ppsPowerpoint presentation
http://www.educause.edu/ir/library/multimedia/EDU07252B.mp3Shall we play a game?
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TechConnect: Student-to-Student Technical Help
Added by the EDUCAUSE Librarian
Title:TechConnect: Student-to-Student Technical Help (ID: EDU05138)
Author(s):J. Keith Fowlkes(duplicate) (The Ohio State University Newark Campus), Katarzyna Manulik (The Ohio State University Newark Campus), and Debra G. Smith (The Ohio State University Newark Campus)
Origin:Presented at EDUCAUSE Annual Conferences (10/19/2005)
Type:Presentations/Speeches
Abstract:TechConnect is an innovative student-to-student distributed help desk focused on student needs. The TechConnect coordinators are student employees who work in campus labs and provide technical help, answer questions about registration and financial aid, and assist students to fulfill class assignments that incorporate technology.
View this resource:
http://www.educause.edu/ir/library/powerpoint/EDU05138.pps
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