Presented at EDUCAUSE Annual Conferences, Student Information Systems, and User Interface

Recent library resources tagged with Presented at EDUCAUSE Annual Conferences, Student Information Systems, and User Interface.

Tell Us What You Want: Lessons in Student-Centered Service Design

Added by the EDUCAUSE Librarian

Title:

Tell Us What You Want: Lessons in Student-Centered Service Design (ID: EDU06254)

Author(s):

Isabella O'Neill (Bucknell University), Jason Snyder (Bucknell University), Lisa Veloz (Bucknell University), and Jean Zappe (Bucknell University)

Origin:

Presented at EDUCAUSE Annual Conferences (10/11/2006)

Type:

Presentations/Speeches

Abstract:

If your organization was run by students, what would it look like? Students are our raison d'etre, as well as the heaviest users of our services, and can be a wealth of information. Come and learn about formalized student outreach efforts and the resulting partnerships, benefits, and outcomes.

View this resource:

http://connect.educause.edu/blog/carie417/educause2006_podcast_lessons_in_student_centered_service_design/16828

Podcast of Session

http://www.bucknell.edu/Educause2006.xml

Tell Us What You Want: Lessons in Student-Centered Service Design
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Account Management, The Next Generation: Unified Directories at the Rochester Institute of Technology

Added by the EDUCAUSE Librarian

Title:

Account Management, The Next Generation: Unified Directories at the Rochester Institute of Technology (ID: EDU0459)

Author(s):

Matt Campbell (Rochester Institute of Technology) and Daniel Tobin (Rochester Institute of Technology)

Origin:

Presented at EDUCAUSE Annual Conferences (10/20/2004)

Type:

Presentations/Speeches

Abstract:

RIT has developed an efficient, low-cost, computer account management system to provide our students, faculty, and staff with a secure, seamless end-user experience. This presentation will demonstrate the administrative toolset and the end-user self-service applications for accounts and computers.

View this resource:

http://www.educause.edu/ir/library/powerpoint/EDU0459.pps

http://www.educause.edu/ir/library/pdf/EDU0459.pdf

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Presented at EDUCAUSE Annual Conferences, Student Information Systems, and User Interface

Tell Us What You Want: Lessons in Student-Centered Service Design

Account Management, The Next Generation: Unified Directories at the Rochester Institute of Technology