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Presented at EDUCAUSE Annual Conferences, Student Information Systems, Usability Development, and User Expectations

Recent library resources tagged with Presented at EDUCAUSE Annual Conferences, Student Information Systems, Usability Development, and User Expectations.

Tell Us What You Want: Lessons in Student-Centered Service Design
Added by the EDUCAUSE Librarian
Title:Tell Us What You Want: Lessons in Student-Centered Service Design (ID: EDU06254)
Author(s):Isabella O'Neill (Bucknell University), Jason Snyder (Bucknell University), Lisa Veloz (Bucknell University), and Jean Zappe (Bucknell University)
Origin:Presented at EDUCAUSE Annual Conferences (10/11/2006)
Type:Presentations/Speeches
Abstract:If your organization was run by students, what would it look like? Students are our raison d'etre, as well as the heaviest users of our services, and can be a wealth of information. Come and learn about formalized student outreach efforts and the resulting partnerships, benefits, and outcomes.
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http://connect.educause.edu/blog/carie417/educause2006_podcast_lessons_in_student_centered_service_design/16828Podcast of Session
http://www.bucknell.edu/Educause2006.xmlTell Us What You Want: Lessons in Student-Centered Service Design
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A User-Centered Approach to Student Information Systems Design
Added by the EDUCAUSE Librarian
Title:A User-Centered Approach to Student Information Systems Design (ID: EDU0030)
Author(s):Calvin Chan (University of Wisconsin-Madison) and Osmond Chen (University of Wisconsin-Madison)
Origin:Presented at EDUCAUSE Annual Conferences (2000)
Type:Articles, Papers, and Reports
Abstract:In writing applications to supplement PeopleSoft functionality at the University of Wisconsin-Madison, we were reminded that a user-centered iterative approach was the only way to ensure success. But what strategies can system designers employ to truly work from a user perspective? This paper will discuss our approach and its results. Electronic collaboration between the Graduate School and 120 academic departments virtually stopped with the new student information system. We needed solutions that suited over 200 users and a new approach that centered on the user and encouraged change as needs changed and as our understanding of processes improved.
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http://www.educause.edu/ir/library/pdf/EDU0030.pdf
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