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Presented at EDUCAUSE Annual Conferences, IT- Library Collaboration, and Support Services

Recent library resources tagged with Presented at EDUCAUSE Annual Conferences, IT- Library Collaboration, and Support Services.

Measuring the Soup: The MISO Survey
Added by the EDUCAUSE Librarian
Title:Measuring the Soup: The MISO Survey (ID: EDU06186)
Author(s):David Consiglio (Bryn Mawr College), Pattie Orr (Wellesley College), Carol Peddie (Middlebury College), Patricia A. Schoknecht (Wagner College), Doug West (University of Richmond), and Andrew White (Bates College)
Origin:Presented at EDUCAUSE Annual Conferences (10/10/2006)
Type:Presentations/Speeches
Abstract:Join the Merged Information Services Organizations (MISO) Survey Team to discuss results, trends, and best practices that emerged from the 2006 survey of 19 liberal arts colleges and universities. This quantitative survey measures the use and effectiveness of the services and resources of merged library and computing organizations.
View this resource:
http://www.educause.edu/ir/library/powerpoint/EDU06186.pps
http://connect.educause.edu/blog/carie417/educause2006_podcast_the_miso_survey/16804Podcast of Session
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The Doctor Is In: An Antivirus, Self-Help Clinic in the McGill Libraries
Added by the EDUCAUSE Librarian
Title:The Doctor Is In: An Antivirus, Self-Help Clinic in the McGill Libraries (ID: EDU06125)
Author(s):Kim Huynh (McGill University), Jacques P. Pailliere (McGill University), and Teddy Quintoro (McGill University)
Origin:Presented at EDUCAUSE Annual Conferences (10/11/2006)
Type:Presentations/Speeches
Abstract:The IST Customer Services unit was overwhelmed with issues regarding student/staff PCs being compromised by viruses, spyware, etc. We teamed up with the largest library on campus and--with no increase in staffing--greatly reduced the number of issues. This was done efficiently and effectively through education and self-help.
View this resource:
http://www.educause.edu/ir/library/pdf/EDU06125.pdfSelf-Help clinics sample slides and marketing
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