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Presented at EDUCAUSE Annual Conferences, Libraries and Technology, IT- Library Collaboration, and Web-based Information Systems

Recent library resources tagged with Presented at EDUCAUSE Annual Conferences, Libraries and Technology, IT- Library Collaboration, and Web-based Information Systems.

Expansion of Web-Based Library Services in Large Research Libraries: A Penn State Case Study
Added by the EDUCAUSE Librarian
Title:Expansion of Web-Based Library Services in Large Research Libraries: A Penn State Case Study (ID: EDU0370)
Author(s):Linda Klimczyk (The Pennsylvania State University) and Laura K. Probst (The Pennsylvania State University)
Origin:Presented at EDUCAUSE Annual Conferences (2003)
Type:Presentations/Speeches
Abstract:To meet the changing needs and expectations of our users, the Penn State University Libraries are building a suite of Web-based services, including synchronous and asynchronous reference, by working with vendors to support services across system platforms. The project incorporates several methodologies to assess outcomes, user satisfaction, and performance evaluation.
View this resource:
http://www.educause.edu/ir/library/pdf/EDU0370.pdf
http://www.educause.edu/ir/library/ra/EDU0370.ram
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