Presented at EDUCAUSE Annual Conferences, Outsourcing, and Vendor Selection

Can sourcing certain IT services to outside vendors be beneficial to the institution? If so, which ones, and how many? What about insourcing? How do institutions select which services to provide in-house versus outside, and what factors should be considered? Hear the pros and cons of outsourcing versus insourcing IT services to help you decide whether to change or keep your system.

This session will discuss Northwestern University's recent investigation to determine which external vendor might be suitable to provide e-mail and other student collaboration services for our student community. The process included vendor review and hours of working through the institutional process to arrive at an acceptable conclusion.