Presented at EDUCAUSE Annual Conferences, Support Services, Service Assessment, and Customer Service

Recent library resources tagged with Presented at EDUCAUSE Annual Conferences, Support Services, Service Assessment, and Customer Service.

Using Sound Bites to Support IT

Added by the EDUCAUSE Librarian

Title:

Using Sound Bites to Support IT (ID: EDU06265)

Author(s):

Leslie P. Hitch (Northeastern University)

Origin:

Presented at EDUCAUSE Annual Conferences (10/11/2006)

Type:

Presentations/Speeches

Abstract:

Many administrators and faculty consider information technology a magical mystery place where dollars disappear and our only visible utility is when something's broken. To alter this image, Northeastern University's Information Services department developed a public relations campaign to show our value. We will share the plan--which is working.

View this resource:

http://www.educause.edu/ir/library/powerpoint/EDU06265.pps

http://connect.educause.edu/blog/carie417/educause2006_podcast_using_sound_bites_to_support_it/16851

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Presented at EDUCAUSE Annual Conferences, Support Services, Service Assessment, and Customer Service

Using Sound Bites to Support IT