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Presented at EDUCAUSE Annual Conferences, Support Services, IT Governance, and Information Technology Management and Leadership

Recent library resources tagged with Presented at EDUCAUSE Annual Conferences, Support Services, IT Governance, and Information Technology Management and Leadership.

Improving Service Management for Effective IT Governance
Added by the EDUCAUSE Librarian
Title:Improving Service Management for Effective IT Governance (ID: EDU07151)
Author(s):Mauro Cesar Bernardes (Universidade de Sao Paulo) and Tereza Cristina Melo de Brito Carvalho (Universidade de Sao Paulo)
Origin:Presented at EDUCAUSE Annual Conferences (10/23/2007)
Type:Presentations/Speeches
Abstract:

The University of Sao Paolo structured a set of mechanisms for effective IT governance. This poster will present the strategies and outcomes of our initiatives to manage our complex IT infrastructure and to address the growing needs for quality IT services.

View this resource:
http://www.educause.edu/ir/library/pdf/EDU07151.pdfPoster Session - CCE/USP/Brasil
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