Presented at EDUCAUSE Annual Conferences, CMS, EDUCAUSE2007, and Faculty Development

Recent technical and contract issues prompted Emporia State University to evaluate its relationship with Blackboard, which included an examination of faculty use of Blackboard and the various available tools in Blackboard. Deployment-related issues will be addressed in terms of product support and faculty training.

McGill University's unique, individualized, and scalable learner-centered approach to training and support has helped over a thousand faculty successfully transition from one learning management system to another in an academic year. This session will offer learner-centered training and support strategies and lessons learned from our transition.