Presented at EDUCAUSE Annual Conferences and Metrics

Recent library resources tagged with Presented at EDUCAUSE Annual Conferences and Metrics.

Measuring What Matters

Added by the EDUCAUSE Librarian
Title:Measuring What Matters (ID: EDU07248)
Author(s):Craig Blaha (University of Texas at Austin) and David Burns (University of Texas at Austin)
Origin:Presented at EDUCAUSE Annual Conferences (10/23/2007)
Type:Presentations/Speeches
Abstract:

Determining what to measure, how to measure it, and to whom to report the results can be more of an art than a science. In this session, four major research universities will address how to communicate the importance of IT to administration, outreach, teaching and learning, and research.

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Developing Effective Production Turnover Procedures

Added by the EDUCAUSE Librarian
Title:Developing Effective Production Turnover Procedures (ID: EDU05040)
Author(s):Elaine David (University of Connecticut) and Pamela Heath-Johnston (University of Connecticut)
Origin:Presented at EDUCAUSE Annual Conferences (10/19/2005)
Type:Presentations/Speeches
Abstract:The University of Connecticut Information Technology Services department has implemented new production turnover procedures in the areas of testing, notification, documentation, and support. This presentation will discuss the new procedures, the process used in developing these procedures, their implementation, and the metrics used in evaluating their effectiveness.
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Management by Fact: Benchmarking University IT Services

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Title:Management by Fact: Benchmarking University IT Services (ID: EDU04156)
Origin:Presented at EDUCAUSE Annual Conferences (2004)
Type:Presentations/Speeches
Abstract:A joint Stanford/MIT team developed metrics, assessed costs, and unearthed best practices from each campus. An innovative "dashboard" for the Help Desk and broad balanced scorecard for IT services provide key data. Learn about the benchmark process, metrics, and operational results. See how they can change your IT management and culture.

Winner: 2004 EDUCAUSE Quarterly Contribution of the Year Award

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Integration of Technology in Business Schools

Added by the EDUCAUSE Librarian
Title:Integration of Technology in Business Schools (ID: EDU03145)
Author(s):Eric Alborn (University of Wisconsin-Madison), John H. Carpenter (Georgetown University), Maggie Jesse (The University of Iowa), and Donald A. Krueger (University of Minnesota Duluth)
Origin:Presented at EDUCAUSE Annual Conferences (2003)
Type:Presentations/Speeches
Abstract:IT programs in schools of business enrich the curriculum with the tools on which modern business is based. This presentation reports a survey of IT priorities, metrics, policies/standards/support, and curriculum integration across American business schools. The survey results also indicate high interest in a consortium for business school IT officers.
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Metrics and Money: The Process and Politics of Accountability

Added by the EDUCAUSE Librarian
Title:Metrics and Money: The Process and Politics of Accountability (ID: EDU03104)
Author(s):Patricia M. Cuocco (California State University, Office of the Chancellor)
Origin:Presented at EDUCAUSE Annual Conferences (2003)
Type:Presentations/Speeches
Abstract:In 1999, California State University negotiated a 10-year accountability agreement with the California legislature to justify $250 million in technology infrastructure upgrades. CSU engages in annual, detailed data collection and reports progress against the goals of its integrated technology strategy. This panel will feature a discussion of the process and findings.
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How to Implement a Useful, Ongoing IT Metrics Program

Added by the EDUCAUSE Librarian
Title:How to Implement a Useful, Ongoing IT Metrics Program (ID: EDU0364)
Author(s):Susan Grajek (Yale University)
Origin:Presented at EDUCAUSE Annual Conferences (2003)
Type:Presentations/Speeches
Abstract:Yale University has begun to assess the efficiency and effectiveness of its IT program. The presentation will concentrate on how to develop a metrics project plan and institute a metrics process. We will present our initial metrics organized by target audience (executive, IT manager, and user) and describe our future plans.
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Management by Fact: MIT and Stanford Benchmark the IT Help Desk

Added by the EDUCAUSE Librarian
Title:Management by Fact: MIT and Stanford Benchmark the IT Help Desk (ID: EDU0350)
Author(s):William Clebsch (Stanford University)
Origin:Presented at EDUCAUSE Annual Conferences (2003)
Type:Presentations/Speeches
Abstract:A joint Stanford/MIT team developed metrics, assessed costs, and unearthed best practices from each campus. An innovative "dashboard" provides key data to manage the Help Desk. Learn about the benchmark process, metrics, operational change, and the results. See how they can change your IT management and culture.
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How to Effectively Assess Student Learning Outcomes in Online and/or Hybrid Courses

Added by the EDUCAUSE Librarian
Title:How to Effectively Assess Student Learning Outcomes in Online and/or Hybrid Courses (ID: EDU0227)
Author(s):Ruth M. Sabean (UCLA)
Origin:Presented at EDUCAUSE Annual Conferences (2002)
Type:Articles, Papers, and Reports
Abstract:This roundtable session will explore and discuss experiences with various metrics that can be used in the assessment process. Examples will include attrition rates, grade point average, and the use of pretest to final grade range of improvement, among others. Examples and current research being conducted will be shared with participants.
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