EDUCAUSE | Presented at EDUCAUSE Annual Conferences and Organizational Change

Change Leadership

drupal — Tue, 04 Nov 2008 12:00:34 -0600

After years of dynamic technological change, current economic circumstances continue to necessitate transformation. Pressing needs to reformulate budgets, strategic plans, and organizational patterns require leadership at all levels of an organization, in informal as well as formal networks. This meeting will explore ideas and best practices for how to manage and lead in our present climate.

Information Technology Process Improvement in Higher Education

drupal — Fri, 31 Oct 2008 14:55:41 -0500

Cornell Information Technologies has launched an initiative to mature the technology-driven organization to one that is both process-oriented and service-oriented. Significant improvements in several process areas have resulted from referencing the ITIL framework as a guide and leveraging and optimizing existing business knowledge.

A Flotilla of Crafts: Organizing to Maximize IT

drupal — Thu, 30 Oct 2008 13:09:44 -0500

Traditional IT organizational designs tend to emphasize hierarchical career progression, budgetary control, and individual accountability. DePaul University adopted a structure that is best described as a flexible flotilla of knowledge-intensive crafts arranged nonhierarchically. This session explains how this structure came to be and how it delivered major benefits to the institution.

IT Matters, but Information Resources Matter More

drupal — Thu, 30 Oct 2008 09:30:32 -0500

Colorado College is aspiring to meet the EDUCAUSE grand challenges. Learn how this liberal arts campus, in a strongly collaborative and evolutionary approach, has provided leadership and organization for its Information Technology Services unit over the past decade to bring data, information, and insights to bear on critical campus projects and planning initiatives.

Will the Last One to Leave Turn Out the Lights?

drupal — Wed, 29 Oct 2008 10:26:18 -0500

Does IT matter? Nicholas Carr sent shockwaves through the IT community by claiming IT is a commodity that rarely provides a distinct competitive advantage. Is this true? Now Carr argues that computing is becoming a utility with massive information-processing plants pumping data and software code into our businesses. Will our in-house computing facilities become plug-in utilities? Will tomorrow's IT leader be a utility operator, a facility manager, or a strategic contributor to the institution?

Top-Ten Gotchas for the New CIO

drupal — Tue, 28 Oct 2008 21:44:51 -0500

Moving to the CIO role presents exciting opportunities and serious challenges. This session will focus on what the new CIO does not know about the institution and the surprises or gotchas that upset the best-laid plans for a smooth transition. Ten classic gotchas will be discussed, along with strategies for anticipating and addressing them. In addition to new or aspiring CIOs, this session will benefit librarians, department heads, and directors transitioning to new positions.

Professional and Organizational Development: Making IT Organizations More Effective

drupal — Thu, 16 Oct 2008 10:04:37 -0500

Strengthening individual and organizational development effectiveness is a key responsibility of today's higher ed IT leaders. Our organizations are larger and more complex than ever before, and we must work collaboratively with many others to accomplish institutional goals. IT service quality and effective delivery depend on a highly effective and functional IT organization. Our projects and services require working effectively in cross-functional teams to ensure alignment with the institutional mission.

This workshop will present rationales and strategies to help attendees strengthen individual and organizational effectiveness. Group discussions will focus on real-life examples that can be adapted for your IT organization. We strongly encourage those serving in executive leadership or other management roles within an IT organization to attend, given their responsibility in leading organizations and enhancing the abilities of their staffs.

Architecting Change from the Inside Out

drupal — Tue, 30 Oct 2007 13:42:41 -0500

Those of us in the world of higher education technology services find ourselves entwined with change. Our role usually involves facilitating change across the campus community. We force change on others, but do we embrace it ourselves? This presentation will propose fundamental strategies IT departments can employ to improve their employee climate.

Cultural Shift from Teaching to Learning Through E-Portfolios

drupal — Tue, 30 Oct 2007 13:42:39 -0500

The University of Nebraska at Omaha is engaged in shifting campus culture from teaching to learning through the adoption of myMAPP-mapping academic performance through e-portfolios-an innovative e-portfolio system that addresses how all parts of an institution contribute to the continuous improvement of learning.

Creating and Implementing Effective IT Processes

drupal — Wed, 18 Oct 2006 15:56:50 -0500

Effective IT processes move IT organizations beyond crisis management and personal heroics and into the realm of repeatable successes. This presentation talks about the characteristics of effective IT processes and relates positive and negative experiences in designing and implementing structured processes in organizations that are sometimes reluctant to implement them.