EDUCAUSE | Presented at EDUCAUSE Annual Conferences and IT Governance

Improving IT Governance Through Formal Change Management

drupal — Wed, 14 Nov 2007 09:49:42 -0600

Changes to complex systems require careful planning and coordination to ensure additional incidents are not created in the production environment. This presentation will detail how Marquette University implemented ITIL-based change management to stabilize the infrastructure, gain visibility of work, and comply with financial audits.

Students as "Angel Investors": Technology-Fee Projects Drive Campus IT Innovation

drupal — Wed, 14 Nov 2007 09:49:43 -0600

At LSU , student government is extremely active in a spectrum of campus issues, including IT. Like many universities, LSU has a technology fee, but unlike most, student oversight is required by state law. Far from finding this oppressive, students have become "angel investors," initiating investment and stimulating interest in emerging technologies.

Improving Service Management for Effective IT Governance

drupal — Tue, 06 Nov 2007 11:04:16 -0600

The University of Sao Paolo structured a set of mechanisms for effective IT governance. This poster will present the strategies and outcomes of our initiatives to manage our complex IT infrastructure and to address the growing needs for quality IT services.

Strategic Planning as Driver for IT Services Governance

drupal — Fri, 02 Nov 2007 16:56:48 -0500

To achieve the USP computing Center's main goal of operational excellence in IT services provision, a strategic plan involving the entire organization was developed. This presentation will demonstrate how this strategic plan was used to drive IT services governance and enforce the operational excellence search.

Engaging Executives in Technology Portfolios

drupal — Tue, 30 Oct 2007 13:42:39 -0500

At EDUCAUSE 2003, ACU presented a session dealing with the difficulties of implementing a programming prioritization process and the benefits of doing so. Since that time, we have continued to keep our President's Cabinet engaged, but in much different ways than when we began. We will discuss where we started and how the process has evolved.

Building Collaborative Administrative Systems Governance

drupal — Tue, 01 Nov 2005 12:34:34 -0600

Princeton University has adopted and refined a collaborative process for identifying, structuring, prioritizing, and scheduling all of our administrative systems projects. We have a three-tiered approach that engages functional users, process and policy owners, and senior executives to collaboratively agree on the administrative system priorities for the university. The best part is, it works extremely well.

Successfully Navigating Business Intelligence Pitfalls

drupal — Tue, 01 Nov 2005 12:34:26 -0600

Join us as we discuss approaches to mitigate common issues encountered by organizations as they implement business intelligence solutions, based on lessons learned working with complex clients in higher education and other industries. Topics will include planning, architecture, data governance, data quality, and business value.

IT Governance: (Re-)Assembling the Packets

drupal — Fri, 20 Aug 2004 12:38:59 -0500

IT governance concerns not only the anarchic university (on the EDUCAUSE 2004 Top-Ten Current Issues list three times in various guises) but also corporate America. Done wisely, it is a great vehicle for effective management; done poorly, the community feels underserved and acts out accordingly. Examples from both the corporate and higher education worlds illustrate why it is simultaneously so critical and so problematic.

IT Governance

drupal — Thu, 08 Jan 2004 10:54:19 -0600

This session was a current issues roundtable.
The real business of today's IT department may be the allocation of scarce resources. Come share governance structures that provide adequate user satisfaction yet move the institution forward. Share strategies for integrating IT in executive level budget and planning discussions, for developing effective advisory groups, and for allowing constituencies to shape IT's direction.

2003 Annual Gartner-EDUCAUSE Update

drupal — Mon, 21 Jul 2003 15:30:19 -0500

Higher education CIOs continue to face pressure to do more with less. In this session we will look at how to build strong relationships and an appropriate model for IT governance, how to define and market the business and academic value of IT projects, how to protect the IT commons, and how to evaluate new technologies to support the expanding mission for higher education.