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Presentations/Speeches
Presented at EDUCAUSE Annual Conferences, Help Desk, and Benchmarking
Recent library resources tagged with
Presented at EDUCAUSE Annual Conferences
,
Help Desk
, and
Benchmarking
.
Source
Title
Type
Year
Views
Library Item
The IT Help Desk in Higher Education: Results of the 2007 ECAR Survey
Presentations/Speeches
2007
522
Library Item
Management by Fact: Benchmarking University IT Services
Presentations/Speeches
2004
3371
Library Item
Management by Fact: MIT and Stanford Benchmark the IT Help Desk
Presentations/Speeches
2003
5204