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Presented at EDUCAUSE Annual Conferences, Help Desk, and Benchmarking

Recent library resources tagged with Presented at EDUCAUSE Annual Conferences, Help Desk, and Benchmarking.
SourceTitleTypeYearsort iconViews
Library ItemThe IT Help Desk in Higher Education: Results of the 2007 ECAR SurveyPresentations/Speeches2007522
Library ItemManagement by Fact: Benchmarking University IT ServicesPresentations/Speeches20043371
Library ItemManagement by Fact: MIT and Stanford Benchmark the IT Help DeskPresentations/Speeches20035204