EDUCAUSE | Presented at EDUCAUSE Annual Conferences and User Training

Practicing What You Preach: A Learner-Centered LMS Training and Support Program for Faculty

drupal — Tue, 30 Oct 2007 13:42:37 -0500

McGill University's unique, individualized, and scalable learner-centered approach to training and support has helped over a thousand faculty successfully transition from one learning management system to another in an academic year. This session will offer learner-centered training and support strategies and lessons learned from our transition.

Learning Mania: A How-To Guide to Revitalize and Transform Online Staff Training and Development

drupal — Tue, 01 Nov 2005 12:34:33 -0600

When the realities of changing economic landscapes and static staff size collided with dreams of keeping pace with frenetic technological change, we responded by creating a learning environment that closes the gaps between our needs and organizational expectations. In this interactive session, we will share our analysis, processes, and lessons learned.

Building a Training Network: The Technology Liaison Program

drupal — Fri, 20 Aug 2004 12:05:06 -0500

Washington and Lee University leverages the scarce resources available for technology training by recruiting and equipping dozens of staff members in academic and administrative departments across campus. These "technology liaisons" participate in monthly equipping sessions and provide technology support and training to colleagues in their departments.

Just-in-Time Faculty IT Support: A Scalable Model for Delivering Technology Tutorials in Faculty Offices

drupal — Fri, 20 Aug 2004 17:50:44 -0500

Providing technology training for faculty is essential, yet this task can be overwhelmingly complicated due to the multitude of conflicting priorities and demands they face. Learn to structure your IT training offerings to meet faculty needs with just-in-time technology tutorials conducted in their offices at times convenient for them.

Multimedia Modules: A Scripted Approach to Hands-On Training

drupal — Mon, 24 Nov 2003 17:15:42 -0600

Teaching basic digital media production is a challenge for trainers. At the University of Minnesota, Morris, we created 11 scripted, hands-on modules tied loosely together into one daylong training event. This flexible and comprehensive program was enthusiastically received, and we have learned to reuse the modules in multiple variations.

Using Streaming Media for Online User Training in IT

drupal — Tue, 29 Oct 2002 13:33:17 -0600

To support a ubiquitous computing environment, UMBC used streaming media and its broadband network to provide "just-in-time" IT training modules for students, faculty, and staff. The project extends the campus's traditional face-to-face training model, but scales better for a growing user population that wants flexibility and variety in IT training.

Models for Faculty Training in Technology

drupal — Thu, 06 Dec 2001 11:14:46 -0600

What are effective ways to train faculty in technology? San Jose State University has used many different faculty training models since 1997. This session will describe the various models used, discuss their effectiveness, and highlight techniques used to entice technology faculty who have little or no computing experience.

Access and Innovation: Partnering to Train Professional Workforce Educators

drupal — Thu, 26 Oct 2000 08:49:56 -0500

Capitalizing on innovative technologies, effective partnerships, and a nationally unique curriculum, Virginia's Workforce Improvement Network, based at James Madison University, provides quality anytime, anywhere certification opportunities to professional workforce educators. This paper presents the online system, challenges of its implementation, and strategies for delivering online training to workforce educators.

One Size Does Not Fit All: Models for Support and Training Partnerships in Virginia

drupal — Fri, 20 Oct 2000 11:58:37 -0500

Discusses training issues of two distinct support models. The University of Virginia model provides technical resources to staff who report directly to, and are funded by, individual departments. The College of William and Mary's central information technology unit funds liaisons who reside in the departments they serve.