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Presented at EDUCAUSE Annual Conferences and Student Services

Recent library resources tagged with Presented at EDUCAUSE Annual Conferences and Student Services.

Social Networking Technologies: A "Poke" for Campus Services
Added by the EDUCAUSE Librarian
Title:Social Networking Technologies: A "Poke" for Campus Services (ID: EDU07231)
Author(s):Kathleen Christoph (University of Wisconsin-Madison), Lori Berquam (University of Wisconsin-Madison), and Joanne E. Berg (University of Wisconsin-Madison)
Origin:Presented at EDUCAUSE Annual Conferences (10/23/2007)
Type:Presentations/Speeches
Abstract:

Social networking software like Facebook, MySpace, and YouTube has become a way of life for today's students. In this session, we will explore whether and how we might use these technologies, or ideas they generate, to create better and more effective student and academic services at our institutions.

View this resource:
http://www.educause.edu/ir/library/powerpoint/EDU07231.pps
http://connect.educause.edu/blog/kellywalker/e07podcastsocialnetw/45633Session Podcast
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Send to a Friend  622 reads

Community Source Development of a Next-Generation Student System
Added by the EDUCAUSE Librarian
Title:Community Source Development of a Next-Generation Student System (ID: EDU06196)
Author(s):Leo Fernig (The University of British Columbia) and Richard Spencer (The University of British Columbia)
Origin:Presented at EDUCAUSE Annual Conferences (10/10/2006)
Type:Presentations/Speeches
Abstract:The University of British Columbia is working with other institutions to develop a community source, next-generation student system that will use a service-oriented architecture. We will describe our approach to community source projects; a standards-based, service-oriented architecture; and the goals and design concepts for a new, open-source, student services system.
View this resource:
http://www.educause.edu/ir/library/pdf/EDU06196.pdf
http://connect.educause.edu/blog/carie417/educause2006_podcast_community_source_development/16758Podcast of Session
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Modeling the 21st Century Student Experience: Ubiquitous Computing in Higher Education
Added by the EDUCAUSE Librarian
Title:Modeling the 21st Century Student Experience: Ubiquitous Computing in Higher Education (ID: EDU06195)
Author(s):Mike Conway (University of North Carolina at Chapel Hill) and John L. Oberlin (University of North Carolina at Chapel Hill)
Origin:Presented at EDUCAUSE Annual Conferences (10/10/2006)
Type:Presentations/Speeches
Abstract:Pervasive networking, shrinking devices, and an explosion of information and services are combining to create a wave of change. Learn how Information Technology Services at the University of North Carolina-Chapel Hill is researching and prototyping new services that take advantage of these emerging technologies and trends.
View this resource:
http://www.educause.edu/ir/library/pdf/EDU06195.pdfModeling the 21stCentury Student Experience
http://connect.educause.edu/blog/carie417/educause2006_podcast_modeling_the_21st_century_student_experience/16756Podcast of Session
http://aster.its.unc.edu/blog/TAP Blog
[Off site]
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Montclair State University Unplugged: Replacing Landlines with a Cellular Information Device
Added by the EDUCAUSE Librarian
Title:Montclair State University Unplugged: Replacing Landlines with a Cellular Information Device (ID: EDU06249)
Author(s):Edward V. Chapel (Montclair State University) and Kathleen Ragan (Montclair State University)
Origin:Presented at EDUCAUSE Annual Conferences (10/11/2006)
Type:Presentations/Speeches
Abstract:In Fall 2005 Montclair State University replaced landline telephone services with a wireless alternative that is both a telephone and a portable Internet kiosk customized to run dozens of applications designed to enhance student engagement while facilitating access to learning resources, activities, communities of interest, health, safety, transportation, and administrative services.
View this resource:
http://www.educause.edu/ir/library/powerpoint/EDU06249.ppsMSU Unplugged
http://connect.educause.edu/blog/carie417/educause2006_podcast_montclair_state_university_unplugged/16803Podcast of Session
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Planning for Successful Students
Added by the EDUCAUSE Librarian
Title:Planning for Successful Students (ID: EDU04121)
Author(s):Andrew Fairbanks (IBM Corporation), Russ Little (Sinclair Community College), Anna M. Mays (Sinclair Community College), and Elizabeth Nass
Origin:Presented at EDUCAUSE Annual Conferences (10/21/2004)
Type:Presentations/Speeches
Abstract:Two very different organizations have created proactive, intelligent, comprehensive approaches to student services and retention. Sinclair Student Success Plan and the eArmyU Customer Service Management program both combine online systems with personal advising and counseling to meet very diverse needs. Both proactively identify at-risk students, develop an individualized plan for each student, track student progress, and offer useful research tools.

Winner: 2004 EDUCAUSE Award for Excellence in Information Technology Solutions.

View this resource:
http://www.educause.edu/ir/library/powerpoint/EDU04121.pps
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Meeting Challenges Collaboratively: A Multi-Institutional Approach to Online Student Services That Works!
Added by the EDUCAUSE Librarian
Title:Meeting Challenges Collaboratively: A Multi-Institutional Approach to Online Student Services That Works! (ID: EDU03118)
Author(s):Catherine Manly (Manchester Community College)
Origin:Presented at EDUCAUSE Annual Conferences (2003)
Type:Presentations/Speeches
Abstract:The Connecticut Distance Learning Consortium, with more than 10 public, private, and two- and four-year institutions, has created a unique collaborative model for providing support services to online students. Collaboration has resulted in more robust services being offered at a considerable savings of staff time and money for each participating institution.
View this resource:
http://www.educause.edu/ir/library/ra/EDU03118.ram
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Instant Messaging Interactive Agents: Responding to Student Queries "Naturally"
Added by the EDUCAUSE Librarian
Title:Instant Messaging Interactive Agents: Responding to Student Queries "Naturally" (ID: EDU03102)
Author(s):Jim Gaston (South Orange County Community College District) and Allan B. MacDougall (South Orange County Community College District)
Origin:Presented at EDUCAUSE Annual Conferences (2003)
Type:Presentations/Speeches
Abstract:A "conversational interface" is the natural way in which humans acquire information. At this session we will demonstrate an interactive agent that uses instant messaging networks to respond to student queries. It is an innovative new way to serve students and can help maximize the resources of your institution.
View this resource:
http://www.educause.edu/ir/library/ra/EDU03102.ram
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Student Success Network Portal: A New Way to Deliver Student Services
Added by the EDUCAUSE Librarian
Title:Student Success Network Portal: A New Way to Deliver Student Services (ID: EDU02144)
Author(s):Kathleen Kyne (De Anza College) and Larry Miller (Foothill College)
Origin:Presented at EDUCAUSE Annual Conferences (2002)
Type:Presentations/Speeches
Abstract:The Foothill-De Anza Community College District, through a state grant and collaboration with a business partner, developed the Student Success Network Portal, which has changed the way student services are delivered. This presentation will discuss the effectiveness of the Student Success Network Portal in enhancing student success, retention, and enrollment management implications for the district.
View this resource:
http://www.educause.edu/ir/library/ra/EDU02144.ram
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Three Best Practice Models for Student Service Delivery
Added by the EDUCAUSE Librarian
Title:Three Best Practice Models for Student Service Delivery (ID: EDU0284)
Author(s):David E. Hollowell (University of Delaware), Rita R. Owens (Boston College), and Beth Pellicciotti (Purdue University Calumet)
Origin:Presented at EDUCAUSE Annual Conferences (2002)
Type:Presentations/Speeches
Abstract:Student expectations for services are changing and colleges are focusing on improved customer satisfaction. Three universities, Boston College, Purdue University Calumet, and the University of Delaware, will discuss their models for providing student services. Although the institutions and approaches differ, their students have benefited from one-stop service centers and Web-enabled self-service support.
View this resource:
http://www.educause.edu/ir/library/ra/EDU0284.ram
http://www.educause.edu/ir/library/powerpoint/EDU0284.ppsBeth Pellicciotti
http://www.educause.edu/ir/library/powerpoint/EDU0284a.ppsDavid E. Hollowell
http://www.educause.edu/ir/library/powerpoint/EDU0284b.ppsRita R. Owens
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Administrative Systems and Online Student Services
Added by the EDUCAUSE Librarian
Title:Administrative Systems and Online Student Services (ID: EDU0195)
Author(s):Eugene L. Spencer (Bucknell University)
Origin:Presented at EDUCAUSE Annual Conferences (2001)
Type:Articles, Papers, and Reports
Abstract:Today's students assume the Internet is the place to turn for all of their needs. Integration of online student services into the overall institutional e-business strategy of our institutions is critical. Can we define online services that match the campus service culture? Can we really put this power in the hands of the students, who might not know or agree with our data standards? How will we balance access with security? Who will get to define the ideal state? What relationships and partnerships will be required to develop these services? What does it mean for our organizations and who will lead the charge? Finally, will portals get us where we need to be? This roundtable discussion will address these and other issues related to the challenge of moving from managing transactions to directly serving students in an online environment.
View this resource:
http://www.educause.edu/ir/library/pdf/EDU0195.pdf
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