Presented at EDUCAUSE Annual Conferences and Implementation

Institutional directory service architects and designers face a number of unique technical challenges in higher education. Directory architects from the University of Southern California and the University of Maryland, Baltimore County, will share lessons learned while developing and implementing directory services at their institutions.

Topics will include designing access controls and institutional object classes; using federation identities, Shibboleth, and administrative tools; managing multiple data sources, members, accounts, and guests; mapping data sources to standard object classes; handling interactive and bulk updates; optimizing and monitoring performance, replication, and integration with external authentication systems; and managing groups and privileges.

The solutions offered are based on 14-plus years of practical experience working with the Netscape/iPlanet/Sun directory products. This seminar will focus on intermediate to advanced issues, and most information will be widely applicable to and suitable for any institutional directory effort.

The identity management infrastructure at Washington State University evolved piecemeal over a number of years. In 2004, a project was initiated to architect a more robust alternative. This presentation will briefly describe the legacy infrastructure, the future architecture as envisioned by the project, and the solution that has been implemented.

Facing an aging telephone copper plant and rising provider costs, Lock Haven University of Pennsylvania implemented a multicampus VoIP system to save more than $1 million over a five-year period while substantially upgrading functionality in the process. This presentation will outline the entire VoIP conversion process, from the planning stages through funding, implementation, and training.