Presented at EDUCAUSE Annual Conferences and Document Management

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Streamlining the Admissions Process with Imaging and Workflow

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Title:Streamlining the Admissions Process with Imaging and Workflow (ID: EDU0032)
Author(s):Kathy Cross (Washington State University), Lavon R. Frazier (Washington State University), and Lynn Hulett (Washington State University)
Origin:Presented at EDUCAUSE Annual Conferences (2000)
Type:Articles, Papers, and Reports
Abstract:Document imaging and automated workflow technologies have completely transformed the admissions process at Washington State University. All application material is stored in imaged form, and admissions staff use automated workflow to process applications electronically. In this session, WSU shares the vast improvements in processing efficiency and customer service that they have achieved and their ideas for future enhancements.
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