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Presented at EDUCAUSE Annual Conferences and User Interface

Recent library resources tagged with Presented at EDUCAUSE Annual Conferences and User Interface.

Tell Us What You Want: Lessons in Student-Centered Service Design
Added by the EDUCAUSE Librarian
Title:Tell Us What You Want: Lessons in Student-Centered Service Design (ID: EDU06254)
Author(s):Isabella O'Neill (Bucknell University), Jason Snyder (Bucknell University), Lisa Veloz (Bucknell University), and Jean Zappe (Bucknell University)
Origin:Presented at EDUCAUSE Annual Conferences (10/11/2006)
Type:Presentations/Speeches
Abstract:If your organization was run by students, what would it look like? Students are our raison d'etre, as well as the heaviest users of our services, and can be a wealth of information. Come and learn about formalized student outreach efforts and the resulting partnerships, benefits, and outcomes.
View this resource:
http://connect.educause.edu/blog/carie417/educause2006_podcast_lessons_in_student_centered_service_design/16828Podcast of Session
http://www.bucknell.edu/Educause2006.xmlTell Us What You Want: Lessons in Student-Centered Service Design
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Setting the Groundwork for a Content Management System: Keeping the User's Needs in Focus
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Title:Setting the Groundwork for a Content Management System: Keeping the User's Needs in Focus (ID: EDU05212)
Author(s):Robert Keith Brosnan (Seton Hall University), Nancy Jeanne Mustachio (Seton Hall University), and Marie Somers (Seton Hall University)
Origin:Presented at EDUCAUSE Annual Conferences (10/20/2005)
Type:Presentations/Speeches
Abstract:"Redesigning" a university's Web site is more than just colors and graphics. The true challenges are "restructuring" information and "reengineering" methods by which we communicate and process business transactions. This session will review Seton Hall University's preparation for and implementation of a content management system, while keeping the user's needs as the prime focus.
View this resource:
http://www.educause.edu/ir/library/excel/EDU05212B.xlsSample Grid #1
http://www.educause.edu/ir/library/excel/EDU05212C.xlsSample Grid #2
http://www.educause.edu/ir/library/word/EDU05212D.docSample Questionnaire
http://www.educause.edu/ir/library/powerpoint/EDU05212A.ppsSetting the Groundwork for a CMS
http://www.educause.edu/ir/library/word/EDU05212E.docSummary Sample
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Account Management, The Next Generation: Unified Directories at the Rochester Institute of Technology
Added by the EDUCAUSE Librarian
Title:Account Management, The Next Generation: Unified Directories at the Rochester Institute of Technology (ID: EDU0459)
Author(s):Matt Campbell (Rochester Institute of Technology) and Daniel Tobin (Rochester Institute of Technology)
Origin:Presented at EDUCAUSE Annual Conferences (10/20/2004)
Type:Presentations/Speeches
Abstract:RIT has developed an efficient, low-cost, computer account management system to provide our students, faculty, and staff with a secure, seamless end-user experience. This presentation will demonstrate the administrative toolset and the end-user self-service applications for accounts and computers.
View this resource:
http://www.educause.edu/ir/library/powerpoint/EDU0459.pps
http://www.educause.edu/ir/library/pdf/EDU0459.pdfWhite Paper
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Implementing a Usability Lab for Web Development and Academic Stakeholders
Added by the EDUCAUSE Librarian
Title:Implementing a Usability Lab for Web Development and Academic Stakeholders (ID: EDU03117)
Author(s):Kari Branjord (University of Minnesota) and Alice de la Cova (University of Minnesota)
Origin:Presented at EDUCAUSE Annual Conferences (2003)
Type:Presentations/Speeches
Abstract:Usability evaluation is critical to the process of designing self-service Web applications, which must be easy to use without training. We will describe how the University of Minnesota performs usability evaluations and how we succeeded in building a state-of-the-art usability lab on campus while maximizing the lab's benefits through academic partnerships.
View this resource:
http://www-cdn.educause.edu/ir/library/multimedia/EDU03117/EDU03117.pps
http://www.educause.edu/ir/library/ra/EDU03117.ram
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