EDUCAUSE | Presented at EDUCAUSE Annual Conferences and E-mail and Messaging

E-Mail Archiving: All Things to All People

drupal — Tue, 30 Oct 2007 13:42:40 -0500

Need to preserve selected records in accordance with your retention schedule, remove "old" e-mail from fast storage media, or keep a tamper-proof copy of all e-mail for legal compliance? How do you implement a workable solution that balances risks, is underpinned by policy, and responds to legal, user, and technical pressures?

Interactive Services on Mobile Devices for Higher Education

drupal — Tue, 30 Oct 2007 13:42:40 -0500

UNCW has begun a new initiative to develop and test a wide range of information services accessible through mobile devices. This session will compare the relative costs and advantages of applications based on SMS text messaging, WAP browsers, and Java MIDlets as well as the structuring of the relationship between the faculty start-up and the institution to develop and pursue the resulting initiatives.

Outsourcing Student E-Mail and Other Collaboration Services

drupal — Tue, 30 Oct 2007 13:42:36 -0500

This session will discuss Northwestern University's recent investigation to determine which external vendor might be suitable to provide e-mail and other student collaboration services for our student community. The process included vendor review and hours of working through the institutional process to arrive at an acceptable conclusion.

Connecting Your Campus with SMS

drupal — Wed, 18 Oct 2006 15:56:48 -0500

Texas A&M University at Qatar has a short message service gateway that feels like e-mail but works like a phone. This system is used to connect students, faculty, and staff with ultimate mobility. This presentation will describe the technical challenges, business issues, and unforeseen advantages of this new medium.

Instant Messaging Interactive Agents: Responding to Student Queries "Naturally"

drupal — Wed, 23 Jul 2003 17:50:04 -0500

A "conversational interface" is the natural way in which humans acquire information. At this session we will demonstrate an interactive agent that uses instant messaging networks to respond to student queries. It is an innovative new way to serve students and can help maximize the resources of your institution.

Effective E-Relationship Management

drupal — Thu, 29 Nov 2001 13:49:18 -0600

The University of Dayton has enjoyed much success using one-to-one permission marketing and Web site personalization. This presentation examines how the University of Dayton is utilizing Web site and e-mail communication to achieve outstanding results in enrollment management as well as alumni activity and contributions.

Using E-mail as an Official Means of Communication

drupal — Thu, 21 Oct 1999 15:29:35 -0500

Nearly 90% of all UWEC students and staff are regular users of e-mail. The University has taken advantage of this widespread use and replaced many paper distributions--payroll earnings statements, unofficial transcripts, degree audits, adviser grade reports, bills, etc. -- with distribution via e-mail. Internal reports that were formerly printed and distributed to departments via campus mail are now e-mailed as attachments. Instructors are notified via e-mail when a student withdraws from class, and advisers are notified when an advisee withdraws from the University, neither of which was practical until e-mail. This paper discusses the specifics of the system, how it is being accepted by staff and students, savings, and what precautions other organizations should take if they decide to pursue using e-mail for official communication.