EDUCAUSE | Presented at EDUCAUSE Annual Conferences and Student Information Systems

Social Networking Technologies: A "Poke" for Campus Services

drupal — Tue, 13 Nov 2007 09:24:34 -0600

Social networking software like Facebook, MySpace, and YouTube has become a way of life for today's students. In this session, we will explore whether and how we might use these technologies, or ideas they generate, to create better and more effective student and academic services at our institutions.

Wiki and Project Management

drupal — Tue, 30 Oct 2007 13:42:40 -0500

This session will introduce wiki concepts and explore their use in project management and in supporting IT systems in higher education. JHU's implementation of a new student information system extensively uses an enterprise wiki, which will be highlighted, along with use cases, examples, and lessons learned.

Community Source Development of a Next-Generation Student System

drupal — Wed, 18 Oct 2006 15:56:47 -0500

The University of British Columbia is working with other institutions to develop a community source, next-generation student system that will use a service-oriented architecture. We will describe our approach to community source projects; a standards-based, service-oriented architecture; and the goals and design concepts for a new, open-source, student services system.

Tell Us What You Want: Lessons in Student-Centered Service Design

drupal — Wed, 18 Oct 2006 15:56:49 -0500

If your organization was run by students, what would it look like? Students are our raison d'etre, as well as the heaviest users of our services, and can be a wealth of information. Come and learn about formalized student outreach efforts and the resulting partnerships, benefits, and outcomes.

"My Advisees": Helping University of Minnesota Faculty and Professional Advisers Access and Manage Student Information

drupal — Tue, 01 Nov 2005 12:34:30 -0600

University of Minnesota has implemented a new way for faculty and professional advisers to access Web-based information about their advisees. The My Advisees reporting suite provides advisers with a toolkit to monitor their advising loads, verify advisees' credit loads, obtain academic records, prepare for meetings, check academic progress, and more.

Student Employment Management System (SEMS)

drupal — Tue, 01 Nov 2005 12:34:33 -0600

Using an amalgamation of open-source and commercial technologies, the New Jersey Institute of Technology (NJIT) developed the Student Employment Management System (SEMS), which has facilitated efficient coordination of campus resources to serve the needs of the campus community. SEMS is highly integrated with NJIT's major management systems. Only NJIT students and staff can access SEMS with its secure single sign-on process.
WINNER: 2005 EDUCAUSE Award for Excellence in Administrative Information Systems. Award sponsored by SunGard SCT, An EDUCAUSE Platinum Partner

Planning for Successful Students

drupal — Mon, 23 Aug 2004 15:46:42 -0500

Two very different organizations have created proactive, intelligent, comprehensive approaches to student services and retention. Sinclair Student Success Plan and the eArmyU Customer Service Management program both combine online systems with personal advising and counseling to meet very diverse needs. Both proactively identify at-risk students, develop an individualized plan for each student, track student progress, and offer useful research tools.

Winner: 2004 EDUCAUSE Award for Excellence in Information Technology Solutions.

Account Management, The Next Generation: Unified Directories at the Rochester Institute of Technology

drupal — Fri, 20 Aug 2004 11:33:01 -0500

RIT has developed an efficient, low-cost, computer account management system to provide our students, faculty, and staff with a secure, seamless end-user experience. This presentation will demonstrate the administrative toolset and the end-user self-service applications for accounts and computers.

The Value of a Project Management Office in a University IT Department

drupal — Fri, 20 Aug 2004 11:12:39 -0500

Marquette University implemented a successful Project Management Office (PMO) within IT Services. This presentation will concentrate on the value of a PMO and how to develop a PMO. It will also provide an example of the role the PMO played in implementing Marquette's new student information system.

Meeting Challenges Collaboratively: A Multi-Institutional Approach to Online Student Services That Works!

drupal — Fri, 25 Jul 2003 13:38:09 -0500

The Connecticut Distance Learning Consortium, with more than 10 public, private, and two- and four-year institutions, has created a unique collaborative model for providing support services to online students. Collaboration has resulted in more robust services being offered at a considerable savings of staff time and money for each participating institution.