| Library Item | Social Networking Technologies: A "Poke" for Campus Services | Presentations/Speeches | 2007 | 626 |
| Library Item | Wiki and Project Management | Presentations/Speeches | 2007 | 781 |
| Library Item | Tell Us What You Want: Lessons in Student-Centered Service Design | Presentations/Speeches | 2006 | 1782 |
| Library Item | Community Source Development of a Next-Generation Student System | Presentations/Speeches | 2006 | 2022 |
| Library Item | Student Employment Management System (SEMS) | Presentations/Speeches | 2005 | 2362 |
| Library Item | "My Advisees": Helping University of Minnesota Faculty and Professional Advisers Access and Manage Student Information | Presentations/Speeches | 2005 | 2355 |
| Library Item | Planning for Successful Students | Presentations/Speeches | 2004 | 3517 |
| Library Item | Account Management, The Next Generation: Unified Directories at the Rochester Institute of Technology | Presentations/Speeches | 2004 | 3092 |
| Library Item | The Value of a Project Management Office in a University IT Department | Presentations/Speeches | 2004 | 3335 |
| Library Item | Meeting Challenges Collaboratively: A Multi-Institutional Approach to Online Student Services That Works! | Presentations/Speeches | 2003 | 4176 |
| Library Item | Student Success Network Portal: A New Way to Deliver Student Services | Presentations/Speeches | 2002 | 5323 |
| Library Item | Building an IT Infrastructure for 24 x 7 E-Services | Presentations/Speeches | 2002 | 4852 |
| Library Item | Campus Management 101: A First Look at SAP's Solution for Universities | Presentations/Speeches | 2002 | 4953 |
| Library Item | Purdue-Pay: Online Check Payment System | Presentations/Speeches | 2002 | 5333 |
| Library Item | Administrative Systems and Online Student Services | Articles, Papers, and Reports | 2001 | 5890 |
| Library Item | SIS Enterprise Development -- Doing It Ourselves: Pandemonium or Panacea? | Presentations/Speeches | 2001 | 5335 |
| Library Item | Innovations in Student Service: Models for the E-Revolution | Presentations/Speeches | 2000 | 3491 |
| Library Item | Getting the FACTS in Florida | Articles, Papers, and Reports | 2000 | 5437 |
| Library Item | Facing ERP Challenges - Poster Session - Information Systems | Articles, Papers, and Reports | 2000 | 5166 |
| Library Item | A User-Centered Approach to Student Information Systems Design | Articles, Papers, and Reports | 2000 | 5398 |
| Library Item | Mission Impossible: Building a Statewide Student Advising System | Articles, Papers, and Reports | 1999 | 3059 |
