Presented at EDUCAUSE Annual Conferences and Strategic Alignment

Senior IT leaders in higher education function at the intersection of two worlds. CIOs serve as the interface between the processes and practices of the technological world and the ambiguities and diversity of the academic world. This seminar will review the various roles CIOs are expected to play, as well as how those roles may be changing. We will explore strategies IT leaders can use to align their organizations and themselves with the institutional missions.

While the session is especially designed for new and relatively new IT leaders, experienced CIOs will also find value in it, as it will help them reassess their roles and the their institutions' changing expectations of them. Topics will include what senior institutional leaders want and need from senior IT leaders, relationships with faculty and staff, the importance of customer service, organizational structure, leading as a change agent, and career issues.

IT priorities can be effectively linked with "big picture" educational goals by creating effective conferences and planning events. Learn how to create large team planning solutions and align goals for your institution without leaving your people behind.

Determining what to measure, how to measure it, and to whom to report the results can be more of an art than a science. In this session, four major research universities will address how to communicate the importance of IT to administration, outreach, teaching and learning, and research.