| Library Item | Outsourcing Non-E-Mail Applications | Presentations/Speeches | 2008 | 102 |
| Library Item | In and Outsourcing: Benefits and Risks | Presentations/Speeches | 2008 | 162 |
| Library Item | The IT Help Desk in Higher Education: Results of the 2007 ECAR Survey | Presentations/Speeches | 2007 | 522 |
| Library Item | Outsourcing Student E-Mail and Other Collaboration Services | Presentations/Speeches | 2007 | 535 |
| Library Item | Application Service Providers and Outsourcing: Protect Your Assets | Presentations/Speeches | 2006 | 2109 |
| Library Item | Letting Go of ResNet | Presentations/Speeches | 2006 | 1744 |
| Library Item | Dealing with Printing Services | Presentations/Speeches | 2006 | 1707 |
| Library Item | Outsource This!: Broaden Support and Reduce Staff Burnout | Presentations/Speeches | 2003 | 4832 |
| Library Item | From E-Commerce to E-Everything: Applying E-Business Models in the University Setting | Presentations/Speeches | 2001 | 5870 |
| Library Item | Funding IT: When Does Outsourcing Make Sense? | Presentations/Speeches | 2000 | 6586 |
| Library Item | Internal Outsourcing:
Leverage Resources and Maintain Control | Articles, Papers, and Reports | 2000 | 5462 |
