Presented at EDUCAUSE Annual Conferences and Financial Management

This session will summarize the highlights from the 2006 EDUCAUSE Core Data Service survey data. These analyses will identify key findings, important trends, and similarities and differences across different types of institutions. This year more than 940 institutions participated in this collaborative effort. A discussion period will conclude this session to understand concerns and issues from the audience, as well as discussion of future directions.

Begun in 1990, the Campus Computing Project is the largest continuing study of the role of computing, e-learning, and information technology in American higher education. The session will present the results of the 2007 Campus Computing Survey, including new data on P2P policies, open source deployment, IT security issues, strategic and financial planning for IT, instructional integration of IT, campus IT standards, course management systems, and Web site services.

ITIL, the Information Technology Infrastructure Library, is a process-based framework for more effectively managing IT services. Although just emergent in higher education, it has been widely adopted in industry. It is surprisingly well-suited to higher education. This session will introduce ITIL and serves as a companion to another session describing Yale's experience implementing ITIL.

Surveying current trends in information security, it’s clear that a myriad of forces are at work. But fundamentally, security is all about economics: both attacker and defender are trying to maximize the return on their investments. Economics can both explain why security fails so often and offer new solutions for its success. For example, often the people who could protect a system are not those who suffer the costs of failure. Changing these economic incentives will do more to improve security than will more technology.

Facing an aging telephone copper plant and rising provider costs, Lock Haven University of Pennsylvania implemented a multicampus VoIP system to save more than $1 million over a five-year period while substantially upgrading functionality in the process. This presentation will outline the entire VoIP conversion process, from the planning stages through funding, implementation, and training.

In early 2004, the EDUCAUSE Center for Applied Research received survey information from nearly 500 colleges and universities regarding their funding environment, trends, strategies, and directions. This presentation will summarize the study's key findings, including trends regarding the sources of funding, the relationship between budgetary flexibility and perceived IT effectiveness, and fixed cost and variable cost mixes in higher education environments.