EDUCAUSE | Presented at EDUCAUSE Annual Conferences and Staffing

Cultivating an Agile Workplace: When Eight-to-Five meets the Net Gen Worker

drupal — Tue, 06 Nov 2007 11:04:17 -0600

Net Gen workers are your new hires, student employees, and recent graduates text messaging you about that job posting! Be prepared to transform your work environment and rethink institutional policies to successfully recruit and retain this net savvy workforce with its unique worldview and ease of incorporating new technologies into work and play.

Professional Development

drupal — Tue, 06 Nov 2007 11:04:16 -0600

Newly formed in 2007, this group focuses on all issues concerning recruiting, training, and managing staff, including finding creative PD opportunities, developing career paths, and building strong teams. Managers and aspiring managers at all levels are welcome.

Architecting Change from the Inside Out

drupal — Tue, 30 Oct 2007 13:42:41 -0500

Those of us in the world of higher education technology services find ourselves entwined with change. Our role usually involves facilitating change across the campus community. We force change on others, but do we embrace it ourselves? This presentation will propose fundamental strategies IT departments can employ to improve their employee climate.

Career Development for IT Professionals

drupal — Wed, 18 Oct 2006 15:56:41 -0500

A panel of leaders from within the higher education community who contributed to the new book "Cultivating Careers: Professional Development for Campus IT" will address some of the issues that IT professionals face as they advance in their careers. The panel will also discuss strategies that can be used at both the organizational and personal levels to promote one's own career and to advocate for the profession.

Information Technology at Purdue's Job Family System

drupal — Wed, 18 Oct 2006 15:56:50 -0500

The IT Job Family System (JFS) is a framework for building and sustaining a high-performing culture with fair and equitable pay based on performance. JFS defines job families within IT (technical and management); levels within the families with knowledge, skills, and abilities required; and salary grades and salary ranges.

The Future Technology Workforce

drupal — Wed, 25 Aug 2004 11:17:32 -0500

Sustained growth and innovation in technology-based teaching and learning will require a more robust and broad-based investment in human resource development if workforce supply is to keep pace with demand. Rapidly changing U.S. demographics, combined with recently imposed constraints on international exchange, add new dimensions to the challenge.

Staff Development Potpourri

drupal — Tue, 24 Aug 2004 13:44:29 -0500

Three universities will present different strategies used for faculty and staff development. These strategies range from in-person workshops to full online training. Product comparisons include different media, some self-paced, some used in instructor-led classes, and some provided via TV to meet needs of staff in an ever-changing information technology environment.

Student Workers, A Guaranteed Winning Investment

drupal — Mon, 23 Aug 2004 10:55:19 -0500

In today's campus environment, we all rely on student workers to help support the functioning of our campuses. Rowan University has developed a student worker program that combines WebCT and real-world training to culminate in A+ certification for our student workers. This presentation will show how this investment "pays us back."

TechKnowFile.03: Building CommunITy

drupal — Wed, 30 Jul 2003 14:15:34 -0500

Showcasing an institution's technology and knowledge should not be the exclusive domain of international forums such as EDUCAUSE. Learn how the University of Toronto created an information technology forum and exposition to showcase talent and innovative solutions, with surprising support and impact from the very top of the organization right down to the grassroots.

Outsource This!: Broaden Support and Reduce Staff Burnout

drupal — Fri, 25 Jul 2003 14:18:46 -0500

Faced with shrinking resources, rising service expectations, and burned-out tier 1 staff, support services are asking "How can we do more with less and remain effective?" This session covers Colgate's process of outsourcing tier 1 support as viewed from multiple perspectives, from the idea stage through implementation and evaluation.