Exploring Student Communications Services for the 21st Century

ckeller — Mon, 17 Sep 2007 09:57:42 -0500

Today’s IT leaders face multiple challenges united by a common thread: determining when to provide custom IT services for students, when to facilitate their use of external IT services, and when to simply get out of students’ way.

A decade ago students accessed the Internet through the school’s modem pool. Today, they make their own selection from an array of broadband services. What's the future for e-mail and services like IM and personal Web pages? Students are increasingly arriving on campus with extensive experience with existing products, and many are choosing to forward their school e-mail to outside providers. Should we attempt to stem or embrace this trend?

Two of the largest undergraduate schools at Penn decided to work with Microsoft to offer students hosted e-mail and communications services in the upcoming school year. The presenters will discuss how the schools are approaching this issue, the advantages it offers students and others, and elements critical to the initiative’s success.

The 2005 ResNet Survey: Key Findings

drupal — Mon, 03 Oct 2005 09:43:15 -0500

Who supports the technology needs of residential students? Does it matter if that service is provided by a group outside central IT, such as housing or academic computing? How much wireless is installed in residence halls, where is it, and why is it there? What key challenges face residential technology professionals today, and what are they preparing to face tomorrow? David Futey and Kevin Guidry, members of the ResNet Applied Research Group, will address these and other questions by presenting the key findings from the 2005 ResNet Survey, which represents data collected from more than 220 universities and colleges. This survey was the first attempt by members of the ResNet community to gather and analyze data that describe the technology infrastructure in and services provided to college and university residential communities.

EDUCAUSE | Web Seminars Contributed by EDUCAUSE and Student Computing Support

Exploring Student Communications Services for the 21st Century

The 2005 ResNet Survey: Key Findings