Web 2.0 and Wiki

Many of the emerging Web 2.0 technologies pertain to communication innovations. Using the communications theory of diffusion of innovation, this presentation will examine the adoption and implementation of wikis and their related pedagogical approaches. Methods for institutional implementation will be proposed to answer questions of sustaining the initial adoption phase.

Web 2.0 is redefining what and how and with whom we learn. For example, in Wikipedia, “knowledge” is constructed by negotiating compromises among various points of view. This raises numerous questions: How do we in higher education help students understand the differences between facts, opinions, and values—and how do we help them appreciate the interrelationships that create “meaning”?

Students in a comparative political media course used web 2.0 technologies including blogs, wikis, podcasts, YouTube, folksonomies, and syndication to explore the emerging landscape of political media. They explored how and when to use each tool, technical production in the tools, and more generally where political media is headed.

This research bulletin examines the wiki philosophy and how it fits within the Web 2.0 context. While wikis offer a number of benefits for supporting knowledge creation in collaborative groups, the literature suggests a strong need to establish conventions to enable long-term success. Based on an extensive literature review, the results of a research project into blog and wiki use in Australian libraries, and evaluations of the wiki installation of the RUBRIC Project sponsored by the Australian Commonwealth Department of Education, Science, and Training, the bulletin also examines how wiki technology can enable the online collaborative process.

Citation for this work: Watson, Kate, and Chelsea Harper. "Supporting Knowledge Creation: Using Wikis for Group Collaboration" (Research Bulletin, Issue 3). Boulder, CO: EDUCAUSE Center for Applied Research, 2008, available from http://www.educause.edu/ecar.

Higher education can benefit from the web 2.0 revolution, from simple tools that allow groups to communicate to combining databases that produce an entirely new product. Social networking, wikis, blogs, RSS feeds, videoblogs, and extensive use of multimedia are changing the way we process and use information.

Since the 1990s, we’ve been putting our Web courses in boxes, mastering enterprise course management systems, and striving for single sign-on seamless integration between all Web-enabled business and academic environments in each of our colleges and universities. Sometime around the turn of the century, however, explosive innovation on the open Web began to turn a “read only” environment into a “read/write” environment. With the development of RSS as a syndication platform, the read/write environment began to support and foster a very powerful, loosely coupled information architecture across the World Wide Web. In 2004, a group led by Tim O’Reilly gave this phenomenon a name: Web 2.0.

Blogs, wikis, and networking tools appear to gain widespread acceptance. How are higher education professionals using social software tools in their practice? Is there any convergence with what students using them bring to the institution? We will invite participation to explore these questions and determine if there are international differentiators.

The practice of using a social network to establish and enhance relationships based on some common ground—shared interests, related skills, or a common geographic location—is as old as human societies, but social networking has flourished due to the ease of connecting on the Web. This OCLC membership report explores this web of social participation and cooperation on the Internet and how it may impact the library’s role, including:

• The use of social networking, social media, commercial and library services on the Web
• How and what users and librarians share on the Web and their attitudes toward related privacy issues
• Opinions on privacy online
• Libraries’ current and future roles in social networking

The report is based on a survey (by Harris Interactive on behalf of OCLC) of the general public from six countries—Canada, France, Germany, Japan, the United Kingdom and the United States—and of library directors from the U.S. The research provides insights into the values and social-networking habits of library users.