IT Funding

 This ECAR research bulletin introduces the Amherst H. Wilder Foundation research on successful collaborative practices in the context of higher education. It details 20 collaborative success factors and maps them to relevant examples gleaned from research on IT collaboration conducted by ECAR.

Citation for this work: Pirani, Judith A., and Toby D. Sitko. “Happy Families, Good Fences, and Winning IT Collaborations” (Research Bulletin, Issue 15). Boulder, CO: EDUCAUSE Center for Applied Research, 2008, available from http://www.educause.edu/ecar.

EDUCAUSE presents the top-ten IT-related issues in terms of strategic importance to the institution, as revealed by the ninth annual EDUCAUSE Current Issues Survey. This year, Security moves back to the top of the list.

Security and ERP Systems are numbers 1 and 2; Infrastructure rises; Change Management, E-Learning, and Staffing move into top ten.

University costs continue to increase while state funding is being reduced. Many universities are pursuing strategies in advancement to remain competitive. But most universities' technology, processes, policies, and organization structure is not designed to enable these complex, cross-functional strategies. See how one large, complex university tackled this problem.

Presentation at the Sixth Annual ECAR Symposium, December 5-7, 2007, in Boca Raton, Florida. In June 2007 EDUCAUSE Vice President Richard Katz began a personal and organizational voyage of discovery. Katz and University of British Columbia CIO Ted Dodds visited 10 European countries and dozens of universities in four months. This talk summarizes a portion of their findings, both personal and professional.

How to Cite This Work: Katz, Richard N. "IT's a Small World - Observations of a Global Community." Presentation at the ECAR Symposium, Boca Raton, FL, December 5-7, 2007, available from http://www.educause.edu/ecar.

This session will summarize the highlights from the 2006 EDUCAUSE Core Data Service survey data. These analyses will identify key findings, important trends, and similarities and differences across different types of institutions. This year more than 940 institutions participated in this collaborative effort. A discussion period will conclude this session to understand concerns and issues from the audience, as well as discussion of future directions.

Inside the minds-and budgets-of chief information officers and IT directors.

This session presents findings from the 2007 ECAR survey on IT help desk management in the U.S. and Canada. Using assessment methods derived from IT service management standards and the broader IT help desk literature, ECAR has developed a robust view of the state of the practice in this highly significant service area.

Surveying current trends in information security, it’s clear that a myriad of forces are at work. But fundamentally, security is all about economics: both attacker and defender are trying to maximize the return on their investments. Economics can both explain why security fails so often and offer new solutions for its success. For example, often the people who could protect a system are not those who suffer the costs of failure. Changing these economic incentives will do more to improve security than will more technology.

Facing an aging telephone copper plant and rising provider costs, Lock Haven University of Pennsylvania implemented a multicampus VoIP system to save more than $1 million over a five-year period while substantially upgrading functionality in the process. This presentation will outline the entire VoIP conversion process, from the planning stages through funding, implementation, and training.