| Library Item | Tracking Our Progress, Planning Our Future | Presentations/Speeches | 2008 | 64 |
| Blog entry | Core Data Survey Submission Date Extended to March 19 | Blogs | 2008 | 231 |
| Library Item | EDUCAUSE Core Data Service 2006 Results | Presentations/Speeches | 2007 | 296 |
| Library Item | The IT Help Desk in Higher Education: Results of the 2007 ECAR Survey | Presentations/Speeches | 2007 | 465 |
| Library Item | Measuring What Matters | Presentations/Speeches | 2007 | 388 |
| Library Item | EDUCAUSE Core Data Service: Fiscal Year 2006 Summary Report | Articles, Papers, and Reports | 2007 | 2160 |
| Library Item | Incident Management Capability Metrics | Certification, Education, Training and Tutorials | 2007 | 2332 |
| Library Item | Using Students’ Experiences to Derive Quality in an e-Learning System: An Institution’s Perspective | Articles, Papers, and Reports | 2007 | 1989 |
| Library Item | Metrics and Measures and Dashboards, Oh My! The Challenges of Developing a Quality Program for IT | Presentations/Speeches | 2007 | 2410 |
| Library Item | Measuring IT Success Against Benchmarks | Effective Practices | 2007 | 1137 |
| Library Item | Effective Tools to Manage a Diverse IT Department | Presentations/Speeches | 2007 | 2136 |
| Blog entry | Core Data Survey Submission Date Extended to March 19 | Blogs | 2007 | 3717 |
| Blog entry | Core Data Service Collection of 2006 Data Begins | Blogs | 2007 | 3467 |
| Blog entry | New CIS Benchmark Projects | Blogs | 2006 | 4103 |
| Library Item | Higher Education TechQual | Tools | 2006 | 1383 |
| Library Item | EDUCAUSE Core Data Service: Fiscal Year 2005 Summary Report | Articles, Papers, and Reports | 2006 | 1810 |
| Blog entry | e-Benchmarking for the UK | Blogs | 2006 | 3986 |
| Library Item | Measuring the Future: MIT and Stanford Benchmark the Help Desk | Presentations/Speeches | 2006 | 2565 |
| Library Item | Telling Your Story | Presentations/Speeches | 2006 | 2025 |
| Library Item | Knowledge, Vetting, and Discovery | Presentations/Speeches | 2006 | 2223 |
| Library Item | Security Assessments in an Academic Environment | Presentations/Speeches | 2006 | 2216 |
| Blog entry | E2005 Podcast: A Successful Tool to Create Positive Change | Blogs | 2006 | 3621 |
| Blog entry | E2005 Podcast: EDUCAUSE Core Data Service | Blogs | 2006 | 3353 |
| Blog entry | Core Data Survey Submission Date Extended to March 27 | Blogs | 2006 | 4397 |
| Blog entry | Core Data Service Collection of 2005 Data Begins | Blogs | 2006 | 3961 |
| Library Item | IT Governance: Determining Who Decides | Articles, Papers, and Reports | 2005 | 4614 |
| Library Item | It’s Not the Change, It’s the Difference: Evaluating Technology on Campus | Articles, Papers, and Reports | 2005 | 2636 |
| Library Item | A Successful Tool to Create Positive Change: Result of an IT Risk Assessment and Benchmark at Scandinavian Universities | Presentations/Speeches | 2005 | 3494 |
| Library Item | Measuring Institutional Success: An E-Portfolio for Accreditation and Assessment Outcomes | Presentations/Speeches | 2005 | 2416 |
| Library Item | Information Technology Strategic Management in Higher Education | Surveys | 2005 | 3591 |
| Library Item | Using CIS Configuration Benchmarks in Higher Ed Environments | Presentations/Speeches | 2005 | 5198 |
| Library Item | Breaking Out of the IT Silo: The Integration Maturity Model | Articles, Papers, and Reports | 2005 | 4062 |
| Library Item | Using External Data Sources to Increase Confidence in Assessment Conclusions | Presentations/Speeches | 2005 | 2491 |
| Library Item | Effective Security Practices: Present and Future | Presentations/Speeches | 2004 | 4081 |
| Library Item | Management by Fact: Benchmarking University IT Services | Presentations/Speeches | 2004 | 3364 |
| Library Item | The Center for Internet Security Download Files | Tools | 2004 | 4065 |
| Library Item | Leading Innovation: Innovation Climate and IT Unit Effectiveness | Articles, Papers, and Reports | 2004 | 4410 |
| Library Item | Benchmarks: Helping Your President Understand IT Investments | Presentations/Speeches | 2004 | 3549 |
| Library Item | Information Technology Alignment in Higher Education Roadmap | Articles, Papers, and Reports | 2004 | 5834 |
| Library Item | Information Technology Alignment in Higher Education Key Findings | Articles, Papers, and Reports | 2004 | 4123 |
| Library Item | Information Technology Alignment in Higher Education | Articles, Papers, and Reports | 2004 | 10263 |
| Library Item | Management by Fact: Benchmarking University IT Services | Articles, Papers, and Reports | 2004 | 6275 |
| Library Item | ERP Call Centers: Benchmarking and Implementation | Articles, Papers, and Reports | 2003 | 6021 |
| Library Item | Continuous-Improvement Strategies in Higher Education: A Progress Report | Articles, Papers, and Reports | 2003 | 6028 |
| Library Item | The COSTS Project: IT Benchmarks, Trends, and Insights | Presentations/Speeches | 2003 | 5281 |
| Library Item | How to Implement a Useful, Ongoing IT Metrics Program | Presentations/Speeches | 2003 | 5548 |
| Library Item | Management by Fact: MIT and Stanford Benchmark the IT Help Desk | Presentations/Speeches | 2003 | 5170 |
| Library Item | Technology Assessment: Making Sure We Get It Right | Articles, Papers, and Reports | 2002 | 7936 |
| Library Item | Seven Benchmarks for Information Technology Investments | Articles, Papers, and Reports | 2002 | 5253 |
| Library Item | Balanced Scorecard for Gauging IT Value and Alignment to Mission | Presentations/Speeches | 2001 | 6186 |
