Change Management and Identity Management

Leading change across distributed IT service providers requires extensive engagement. Implementing identity and access management (IAM) changes requires involvement of a broad spectrum of constituents. Using techniques developed during ERP and other large-scale change initiatives, we engage the university community in developing requirements and architecture for successful IAM changes.

EDUCAUSE presents the top-ten IT-related issues in terms of strategic importance to the institution, as revealed by the ninth annual EDUCAUSE Current Issues Survey. This year, Security moves back to the top of the list.

Security and ERP Systems are numbers 1 and 2; Infrastructure rises; Change Management, E-Learning, and Staffing move into top ten.