| Blog entry | New ECAR Study on Leading the IT Workforce in Higher Education | Blogs | 2008 | 270 |
| Library Item | Leading the IT Workforce in Higher Education - Corporate Edition | Articles, Papers, and Reports | 2008 | 172 |
| Library Item | Leading the IT Workforce in Higher Education | Articles, Papers, and Reports | 2008 | 1824 |
| Library Item | Leading the IT Workforce in Higher Education—Roadmap | Articles, Papers, and Reports | 2008 | 588 |
| Library Item | Leading the IT Workforce in Higher Education–Key Findings | Articles, Papers, and Reports | 2008 | 1494 |
| Blog entry | Podcast: Today's Clash of Cultures on Campuses and the Role IT Needs to Play | Blogs | 2008 | 342 |
| Blog entry | CNI Podcast: Research Cyberinfrastructure Needs at the University of Minnesota - An Interview with Ann Hill Duin | Blogs | 2008 | 157 |
| Library Item | IT Staff Development: An Opportunity to Think Like an External Review Team | Presentations/Speeches | 2008 | 60 |
| Library Item | A Learning Opportunity for Staff: Simulating an IT Department Review | Articles, Papers, and Reports | 2007 | 1259 |
| Library Item | Architecting Change from the Inside Out | Presentations/Speeches | 2007 | 663 |
| Library Item | Leading the IT Workforce in Higher Education: Survey Instrument | Surveys | 2007 | 4917 |
| Library Item | Concierge: Mobile Organizational Development | Effective Practices | 2007 | 1214 |
| Blog entry | EDUCAUSE Enterprise Conference 2007 Takes a Broad Look at IT's Role in the Institution | Blogs | 2007 | 3511 |
| Library Item | Building a Process-Savvy Organization | Articles, Papers, and Reports | 2007 | 4569 |
| Blog entry | 2007 NERCOMP Annual Conference Program to Focus on Community and Collaborations | Blogs | 2007 | 3420 |
| Library Item | Leading Change: An Exploratory Process | Articles, Papers, and Reports | 2006 | 2525 |
| Library Item | Creating and Implementing Effective IT Processes | Presentations/Speeches | 2006 | 3273 |
| Library Item | ITIL in the Real World: NYU Leverages ITIL Best Practices to Enhance IT Organizational Processes | Presentations/Speeches | 2006 | 2345 |
| Library Item | Cultivating Careers: Professional Development for Campus IT | Books and Monographs | 2006 | 2580 |
| Blog entry | EDUCAUSE Western Regional Conference 2006. Summary: Leading the Leaders | Blogs | 2006 | 3442 |
| Library Item | Implementation of a SDLC Methodology at Oregon Health & Science University: Successes and Pitfalls | Presentations/Speeches | 2006 | 3256 |
| Library Item | Building Organizational Capacity in the Management of a University Enterprise System | Presentations/Speeches | 2006 | 1884 |
| Library Item | Transformation of Organizational Cultures | Presentations/Speeches | 2005 | 2453 |
| Library Item | Who’s Leaving Now? Planning for Succession | Presentations/Speeches | 2005 | 2622 |
| Library Item | Transforming the IT Organization | Presentations/Speeches | 2005 | 2360 |
| Library Item | IT Leadership in Higher Education | Surveys | 2005 | 3162 |
| Library Item | The Enterprise Compass | Articles, Papers, and Reports | 2005 | 3108 |
| Blog entry | Becta provides support tool for school technicians | Blogs | 2005 | 3799 |
| Blog entry | Podcast on Performance Improvement Initiatives at MSU (from CUMREC) | Blogs | 2005 | 3565 |
| Blog entry | CUMREC 2005 Podcast Session on TechConnect | Blogs | 2005 | 3700 |
| Library Item | Can Higher Education Evolve?: Mastering the Challenges of Change | Articles, Papers, and Reports | 2005 | 2334 |
| Blog entry | Podcast of "The Four Pillars: A Framework for Improving IT Management" Session @ CUMREC 2005 | Blogs | 2005 | 5038 |
| Blog entry | The Futures Project to close | Blogs | 2005 | 3674 |
| Blog entry | MWRC Session on Establishing an IT Process Improvement Program | Blogs | 2005 | 5494 |
| Blog entry | Inter-Institutional Class Collaborations Online | Blogs | 2005 | 4456 |
| Blog entry | Crafting Collaborations: An Art or a Science? | Blogs | 2005 | 4187 |
| Blog entry | From Frontline Operations to Frontline IT ... | Blogs | 2005 | 3952 |
| Library Item | A Balanced Scorecard Is a Process, Not Numbers | Presentations/Speeches | 2005 | 2588 |
| Library Item | Information Technology Leadership in Higher Education: The Condition of the Community Key Findings | Articles, Papers, and Reports | 2004 | 4155 |
| Library Item | Alignment Based on Strategic Priorities at the University of Delaware | Articles, Papers, and Reports | 2004 | 4196 |
| Library Item | Using an IT Governance Structure to Achieve Alignment at the University of Cincinnati | Articles, Papers, and Reports | 2004 | 5446 |
| Library Item | A Case of Good Management: IT Alignment at Calvin College | Articles, Papers, and Reports | 2004 | 4426 |
| Library Item | IT Leadership Development: The University of Kansas Mentoring Program | Articles, Papers, and Reports | 2004 | 5529 |
| Library Item | Achieving Alignment Through Strategic Information Technology Management at The University of Memphis | Articles, Papers, and Reports | 2004 | 4506 |
| Library Item | Reflections on Information Technology Leadership in Higher Education | Articles, Papers, and Reports | 2004 | 4392 |
| Library Item | Information Technology Leadership in Higher Education: The Condition of the Community | Articles, Papers, and Reports | 2004 | 8723 |
| Library Item | Strategic Development Initiatives and Building A Learning Organization | Articles, Papers, and Reports | Presentations/Speeches | 2002 | 5367 |
| Library Item | Peak Performance and Organizational Transformation: An Interview with Charles Garfield | Articles, Papers, and Reports | 1999 | 3793 |
