Leadership Development

Researchers have recognized that while IQ has been a good predictor of academic success, many exceptionally bright people remain remarkably ineffective and unproductive in their professional lives. This session will introduce the concept and key components of emotional intelligence, provide an assessment of individual EI competencies, and illustrate the impact of EI on successful leadership.

This ECAR case study complements the 2008 ECAR study by Philip J. Goldstein, Leading the IT Workforce in Higher Education. Developing the IT Workforce at the University of South Australia describes both the commitment of the University of South Australia (UniSA) to its workforce and the information technology organization’s successful effort to create and foster a high-performing IT team. Since its formation in 1991, UniSA faced exceptionally stiff challenges in transforming itself from a technical institute and college of advanced education into a comprehensive research-oriented university. This evolution brought with it workforce misalignments in both the academic and professional staff. With its longstanding and explicit commitment to equity and a great deal of foresight, UniSA’s leaders have established the institution’s reputation as an employer committed to the well-being of academic and professional staff even in the face of major competition in the turbulent financial environment and the local employment market.

Ever wonder what your president really thinks about: the role of technology in higher education; the job of the CIO; career paths; the future? Join us for a interactive moderated panel discussion to learn how our panelists took their path to the top and what they learned along the way. Submit questions in advance to Joanne.kossuth@olin.edu for anything you've ever wanted to know about leadership, learning, and life.

Understanding communications and developing good communication skills are critical to effective leadership and success across organizations. What styles of interaction are most comfortable for you? How can you adapt them to be effective with others? The keys to good communication are understanding how communication happens, accounting for individual communication styles, learning to diagnose the communication needs of others, and mastering the art of communicating with others in a way that takes into account their communication needs. This interactive seminar will focus on these key elements of communication with opportunities for self-discovery and discussions on adapting your styles to be effective with others.

Developing and managing IT staff is essential in the technology field, especially for advancement either within your current or another organization. This session, designed for the technical or support expert who wants to move up into management and leadership ranks, will focus on pragmatic skills and recommendations for how to advance your career.

This presentation will focus on higher education succession planning for CIOs. Elements will include the presentation of current CIO demographics based on recent research; trends and issues impacting the CIO position; what skills and abilities to look for in a CIO; and recruitment development strategies for the future.

What does a leader do when leading on the front edge without much support? The discussion will identify difficulties encountered in leadership, offer solutions to remedy challenging situations, and inspire leaders to adjust and persevere through difficult times to achieve success. Intermediate Level

Presentation at the Sixth Annual ECAR Symposium, December 5-7, 2007, in Boca Raton, Florida. What are the essential skills for an IT leader? How do rising IT leaders perceive the CIO role, and are we doing enough to cultivate them? Are generational differences and demographics reshaping the IT workforce? This session presents preliminary findings from ECAR's research of IT leadership and workforce, including data from a 2007 survey of higher education IT leaders and IT professionals.

How to Cite This Work: Goldstein, Philip J. "Leading the IT Workforce." Presentation at the ECAR Symposium, Boca Raton, FL, December 5-7, 2007, available from http://www.educause.edu/ecar.