IT Staffing and Contributed by Organizations or Campuses

Your top workers can almost always get another job, even in a shaky economy. "The best employees are being recruited at any given time. Managers need to make that assumption and create an environment that's going to make them want to stay," says Paul De Young, a talent management practice leader at Watson Wyatt Worldwide Inc., a global consulting firm. Are you really doing that? Or do your management tactics have people running for the door? Before you answer, consider these cautionary tales that can help you avoid pushing your own top talent out the door.

This is an example of a RFP for Help Desk management services. The University of Northern Colorado (UNC) sought supplemental information technology support for both on-campus and distance learning for all students, faculty and staff.

This is an example of a RFP for Help Desk management services.

Five experienced CIOs discuss security, staffing, and how they respond to changing technology on campus.

This series is comprised of articles written by women on the topic of "Women in Technology,"

Like many institutions, St. Olaf College continues to find that regardless of how many staff are employed in the IT office, there's never enough staff to do everything that needs to be done. IT staff are challenged by increasing demands from users for consulting, assistance and troubleshooting, skyrocketing demand for assistance with classroom technologies, to a hardware and software market that demands continual research and review. The staffing challenge is exacerbated by budget restrictions and a college-wide FTE cap. Requests for new staff positions has evolved into a highly competitive process that demands a well-documented need statement. The very competitive nature of the process also demands that IT be prepared with an alternative plan to reallocate existing staff resources to new demands if the FTE increase is denied.

When encountering a shortage of skilled IT staff to do client/server development work, we decided to hire trainees to augment the work force. These trainees needed specific skills training.