| Library Item | Are Your IT Staff Working Too Hard? | Articles, Papers, and Reports | 2008 | 1064 |
| Library Item | EDUCAUSE Quarterly Magazine, Volume 30, Number 4, 2007 | Articles, Papers, and Reports | 2007 | 4444 |
| Library Item | Student Workers in Educational Technology Support | Articles, Papers, and Reports | 2007 | 727 |
| Library Item | Maximizing Student Teams to Support IT | Articles, Papers, and Reports | 2007 | 936 |
| Library Item | A Learning Opportunity for Staff: Simulating an IT Department Review | Articles, Papers, and Reports | 2007 | 1270 |
| Library Item | A Model of American Higher Education in the Middle East | Articles, Papers, and Reports | 2007 | 3603 |
| Library Item | IT and Educational Technology: What’s Pedagogy Got to Do with It? | Articles, Papers, and Reports | 2006 | 3418 |
| Library Item | Building a Community of Student Employees | Articles, Papers, and Reports | 2005 | 2737 |
| Library Item | You Have an Opening--Now What? | Articles, Papers, and Reports | 2003 | 4542 |
| Library Item | Creative Strategies for Meeting the Needs of the Lifelong IT Professional | Articles, Papers, and Reports | 2002 | 5603 |
| Library Item | Top Campus IT Challenges for 2001 | Articles, Papers, and Reports | 2001 | 4096 |
| Library Item | The New Techie | Articles, Papers, and Reports | 2001 | 3680 |
| Library Item | Recruiting and Retaining Information Technology Staff in Higher Education | Articles, Papers, and Reports | 2000 | 5018 |
| Library Item | Top 10 IT Challenges of 2000 | Articles, Papers, and Reports | 2000 | 4416 |
| Library Item | Checking the Radar: Survey Identifies Key IT Issues | Articles, Papers, and Reports | 2000 | 4373 |