| Library Item | The Challenges and Opportunities of Transforming Organizational Culture | Presentations/Speeches | 2008 | 77 |
| Library Item | Hiring, Training, and Retaining Help Desk and ResNet Student Staff | Presentations/Speeches | 2008 | 114 |
| Library Item | Sustainable Futures: Recruiting and Retention in a Changing Landscape | Presentations/Speeches | 2008 | 65 |
| Library Item | So You Want to Be an IT Manager | Presentations/Speeches | 2008 | 85 |
| Library Item | IT Staff Development: An Opportunity to Think Like an External Review Team | Presentations/Speeches | 2008 | 60 |
| Library Item | EDUCAUSE Core Data Service 2006 Results | Presentations/Speeches | 2007 | 307 |
| Library Item | No Train, No Gain: Retooling Customer Service Staff into IT Support Professionals | Presentations/Speeches | 2007 | 336 |
| Library Item | Cultivating an Agile Workplace: When Eight-to-Five meets the Net Gen Worker | Presentations/Speeches | 2007 | 630 |
| Library Item | Professional Development | Presentations/Speeches | 2007 | 297 |
| Library Item | Architecting Change from the Inside Out | Presentations/Speeches | 2007 | 665 |
| Library Item | Information Technology at Purdue's Job Family System | Presentations/Speeches | 2006 | 1914 |
| Library Item | One Size Doesn’t Fit All: Tailoring Professional Development to IT Staff | Presentations/Speeches | 2006 | 1529 |
| Library Item | Career Development for IT Professionals | Presentations/Speeches | 2006 | 1732 |
| Library Item | Managing Change Through Staff Development and Standards | Presentations/Speeches | 2006 | 1880 |
| Library Item | Mentoring: A Learning Collaboration | Presentations/Speeches | 2006 | 2688 |
| Library Item | The IT Managers Council: Improving Communication and Coordination Between Central and Local IT Staff and Operations | Presentations/Speeches | 2006 | 2716 |
| Library Item | Developing Professional Leaders | Presentations/Speeches | 2006 | 2108 |
| Library Item | Concierges and Contractors, Shamans and Sergeants: Staff Development Beyond Leaders | Presentations/Speeches | 2005 | 2850 |
| Library Item | Stretch Your Staff with a Departmental Liaison Program | Presentations/Speeches | 2005 | 2254 |
| Library Item | Managing in an IT Shop | Presentations/Speeches | 2005 | 3341 |
| Library Item | Winds of Change: Charting the Course for Technology | Presentations/Speeches | 2005 | 2843 |
| Library Item | UniversITy: Where Does Your IT Fit In? | Presentations/Speeches | 2005 | 2285 |
| Library Item | Creating an Agile and Responsive IT Organization | Presentations/Speeches | 2005 | 2212 |
| Library Item | Good Help Isn't Always Hard to Find: Hiring and Training Part-Time Student Support Staff | Presentations/Speeches | 2005 | 2589 |
| Library Item | Bucking the Trend: Insourcing Technology | Presentations/Speeches | 2005 | 2501 |
| Library Item | Evaluating IT Professionals Through Values-Based Performance Appraisal Systems | Presentations/Speeches | 2005 | 2667 |
| Library Item | Hiring and Retaining IT Talent: A Critical Challenge for Higher Ed | Presentations/Speeches | 2004 | 3399 |
| Library Item | The Future Technology Workforce | Presentations/Speeches | 2004 | 2544 |
| Library Item | Higher Ed 101: Filling a Void in IT Professional Development | Presentations/Speeches | 2004 | 3396 |
| Library Item | Managing for Today's Operational Realities | Presentations/Speeches | 2004 | 4229 |
| Library Item | TechKnowFile.03: Building CommunITy | Presentations/Speeches | 2003 | 4303 |
| Library Item | Outsource This!: Broaden Support and Reduce Staff Burnout | Presentations/Speeches | 2003 | 4830 |
| Library Item | The Road Less Traveled: A Staff-Driven Reorganization and Work Redesign | Presentations/Speeches | 2003 | 5355 |
| Library Item | Staff Development: The Whole Package | Presentations/Speeches | 2003 | 4215 |
| Library Item | Managing in These Times | Presentations/Speeches | 2003 | 4787 |
| Library Item | Small Staff--Big Demands | Presentations/Speeches | 2003 | 5032 |
| Library Item | Harnessing Technological Change to Serve a Changing Student Demography: Strategies for Integrating Asynchronous Teaching and Learning Approaches. Videoconference #1; People-Ware: Who Are the People Who Will Make it Happen? | Presentations/Speeches | 2002 | 4055 |
| Library Item | The Great Waltz: Career Advancement in IT | Presentations/Speeches | 2002 | 5024 |
| Library Item | Professional Development Program for IT Employees | Presentations/Speeches | 2002 | 4875 |
| Library Item | Recruit, Retain, Retrain and Pray, Pray, Pray | Presentations/Speeches | 2001 | 5864 |
| Library Item | A Professional Development Program for IT Employees | Presentations/Speeches | 2001 | 5086 |
| Library Item | Strategies for Retaining IT Staff in a Highly Competitive Environment | Presentations/Speeches | 2001 | 5146 |
| Library Item | Panel - Workforce Issues: Higher Education's Role (Presented at Networking 2000) | Presentations/Speeches | 2000 | 4929 |