IT Staffing and Information Technology Management and Leadership

Tackling the problems behind excessive overtime prevents legal problems, staff turnover, and user dissatisfaction with the IT department’s customer service

Skidmore's CTO wanted to create a professional development experience for the IT organization that focused on "organizational effectiveness." In response, we created a simulation of an external IT review and asked IT staff to take a hard look at the issues facing the IT organization at the fictitious Highhopes College.

This session will summarize the highlights from the 2006 EDUCAUSE Core Data Service survey data. These analyses will identify key findings, important trends, and similarities and differences across different types of institutions. This year more than 940 institutions participated in this collaborative effort. A discussion period will conclude this session to understand concerns and issues from the audience, as well as discussion of future directions.

This is the entire issue of EDUCAUSE Quarterly Magazine, Volume 30, Number 4, 2007.

Simulating an external department review at the imaginary Highhopes College gave IT staff at Skidmore College a very real opportunity for professional development.

Those of us in the world of higher education technology services find ourselves entwined with change. Our role usually involves facilitating change across the campus community. We force change on others, but do we embrace it ourselves? This presentation will propose fundamental strategies IT departments can employ to improve their employee climate.

Five experienced CIOs discuss security, staffing, and how they respond to changing technology on campus.

EDUCAUSE Core Data Service Fiscal Year 2006 Summary Report summarizes much of the data collected through the 2006 EDUCAUSE core data survey about campus information technology (IT) environments at 933 colleges and universities in the U.S. and abroad. The report presents aggregates of data through more than 100 tables and accompanying descriptive text in five areas relevant to planning and managing IT in higher education: IT Organization, Staffing, and Planning; IT Financing and Management; Faculty and Student Computing; Networking and Security; and Information Systems. Appendices include a brief historical context, a list of participating campuses, the 2006 survey instrument, a glossary of terms from the survey, and Carnegie classification definitions.

Campus IT leaders are responsible for providing a view of the technology changes that are coming over the horizon and a vision of where the “ship” of IT should be headed. The retiring EDUCAUSE president offers ten nautical maxims for charting this course for higher education IT.

This series is comprised of articles written by women on the topic of "Women in Technology,"