IT Staffing and Staff Retention

Recent resources tagged with IT Staffing and Staff Retention.

5 ways to drive your best workers out the door

Added by the EDUCAUSE Librarian
Title:5 ways to drive your best workers out the door (ID: CSD5493)
Author(s):Mary K. Pratt (ComputerWorld, Inc.)
Origin:Contributed by Organizations or Campuses (08/22/2008)
Type:Articles, Papers, and Reports
Abstract:

Your top workers can almost always get another job, even in a shaky economy. "The best employees are being recruited at any given time. Managers need to make that assumption and create an environment that's going to make them want to stay," says Paul De Young, a talent management practice leader at Watson Wyatt Worldwide Inc., a global consulting firm. Are you really doing that? Or do your management tactics have people running for the door? Before you answer, consider these cautionary tales that can help you avoid pushing your own top talent out the door.

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Sustainable Futures: Recruiting and Retention in a Changing Landscape

Added by the EDUCAUSE Librarian
Title:Sustainable Futures: Recruiting and Retention in a Changing Landscape (ID: MWR08077)
Author(s):Carol G. McDonald (Iowa State University)
Origin:Presented at Midwest Regional Conferences (03/17/2008)
Type:Presentations/Speeches
Abstract:

With a declining pool of IT graduates, the pending retirement of baby boomers, a regional exodus of young professionals, and the changing expectations of IT professionals, discover what Iowa State University is doing to make IT Services a great place to work.

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Cultivating an Agile Workplace: When Eight-to-Five meets the Net Gen Worker

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Title:Cultivating an Agile Workplace: When Eight-to-Five meets the Net Gen Worker (ID: EDU07282)
Author(s):Tracy Mitrano (Cornell University), Susan E. Metros (University of Southern California), and Carie Windham (EDUCAUSE)
Origin:Presented at EDUCAUSE Annual Conferences (10/23/2007)
Type:Presentations/Speeches
Abstract:

Net Gen workers are your new hires, student employees, and recent graduates text messaging you about that job posting! Be prepared to transform your work environment and rethink institutional policies to successfully recruit and retain this net savvy workforce with its unique worldview and ease of incorporating new technologies into work and play.

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Professional Development

Added by the EDUCAUSE Librarian
Title:Professional Development (ID: EDU07007)
Author(s):Eric Bird (Massachusetts College of Art + Design) and Tracey Leger-Hornby (Leger-Hornby Associates)
Origin:Presented at EDUCAUSE Annual Conferences (10/23/2007)
Type:Presentations/Speeches
Abstract:

Newly formed in 2007, this group focuses on all issues concerning recruiting, training, and managing staff, including finding creative PD opportunities, developing career paths, and building strong teams. Managers and aspiring managers at all levels are welcome.

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Planning for the Brain Drain

Added by the EDUCAUSE Librarian
Title:Planning for the Brain Drain (ID: ERM06611)
Author(s):Cynthia Golden (EDUCAUSE)
Origin:EDUCAUSE Review Articles (2006)
Type:Articles, Papers, and Reports
Abstract:

The author discusses ways higher education can transition soon to be retirees without the abrupt loss of organizational knowledge.

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Information Technology at Purdue's Job Family System

Added by the EDUCAUSE Librarian
Title:Information Technology at Purdue's Job Family System (ID: EDU06292)
Author(s):Christine Tyler (Purdue University) and Jackie Wilson (Purdue University)
Origin:Presented at EDUCAUSE Annual Conferences (10/12/2006)
Type:Presentations/Speeches
Abstract:The IT Job Family System (JFS) is a framework for building and sustaining a high-performing culture with fair and equitable pay based on performance. JFS defines job families within IT (technical and management); levels within the families with knowledge, skills, and abilities required; and salary grades and salary ranges.
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Good Help Isn't Always Hard to Find: Hiring and Training Part-Time Student Support Staff

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Title:Good Help Isn't Always Hard to Find: Hiring and Training Part-Time Student Support Staff (ID: NCP0547)
Author(s):Mike Pino (Brandeis University), Janet Hill (Brandeis University), Anne Livermore Rookey (Brandeis University), and Lisa Ann Wiecki (Brandeis University)
Origin:Presented at NERCOMP Conferences (03/08/2005)
Type:Presentations/Speeches
Abstract:Despite what seem to be drastically different contexts, staff in phone support desks, drop-in support centers, or traditional library desks encounter the same issues when hiring and training student support who do not receive any formal training and tips. We hope to show how our hiring and training practices have positively impacted client satisfaction, retention rate, and skill set sophistication.
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Hiring and Retaining IT Talent: A Critical Challenge for Higher Ed

Added by the EDUCAUSE Librarian
Title:Hiring and Retaining IT Talent: A Critical Challenge for Higher Ed (ID: EDU9972)
Author(s):Michael R. Zastrocky (Gartner, Inc.)
Origin:Presented at EDUCAUSE Annual Conferences (1999)
Type:Presentations/Speeches
Abstract:Higher education institutions are struggling to hire and retain critical IT talent. As technologies change and evolve, the need for personnel to keep up is important to colleges and universities around the world. However, the situation has worsened as the global demand for IT skills explodes. The presenter will provide an analysis of the personnel problems facing higher education IT and will suggest strategies involving partnerships with vendors, changes in hiring practices, bonuses to key IT personnel, outsourcing, and lowering the demand for talent through improved business practices and standardizing technology applications.
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IT's Morale Dilemma

Added by the EDUCAUSE Librarian
Title:IT's Morale Dilemma (ID: CSD3220)
Origin:Contributed by Organizations or Campuses (2004)
Type:Articles, Papers, and Reports
Abstract:A new report from the Meta Group indicates low morale among workers in the IT field, and analysts warn of a range of consequences from unhappy workers. According to their survey, the Meta Group reported that 72 percent of companies identified low morale as a serious problem. A recent poll by IT employment Web site Dice.com estimated that 80 percent of IT workers suffer from low morale, which analysts attribute to continued softness in the IT market and new concerns over the possibility of jobs being outsourced overseas. As a result, many IT companies are perceived as being unconcerned with employee retention.
The slowdown of investments in IT, as well as layoffs and uncertainty about when the troubles will end, has left many IT professionals disillusioned with the profession. According to analysts, negative effects of low morale including lower productivity and higher turnover exacerbate the difficulties IT departments are already having.
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Managing for Today's Operational Realities

Added by the EDUCAUSE Librarian
Title:Managing for Today's Operational Realities (ID: SWR0420)
Author(s):Rebecca L. King (Baylor University)
Origin:Presented at Southwest Regional Conferences (2004)
Type:Presentations/Speeches
Abstract:In today's stressful environment, it is extremely important that managers in higher education nurture and motivate staff members to meet the increasing challenges they face. This session will review this situation and suggest strategies managers can use to make the workplace a more productive and enjoyable place.
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