| Library Item | Developing the Capability and Skills to Support eResearch | Articles, Papers, and Reports | 2008 | 140 |
| Library Item | Creating and Maintaining a Security Awareness Program | Presentations/Speeches | 2008 | 196 |
| Library Item | Hiring, Training, and Retaining Help Desk and ResNet Student Staff | Presentations/Speeches | 2008 | 77 |
| Library Item | Regulatory Compliance Training: Public Jobs, Private Data | Articles, Papers, and Reports | 2008 | 1671 |
| Library Item | Wikis and Emergent Roles for Teaching and Learning | Presentations/Speeches | 2008 | 99 |
| Library Item | Improving Help Desk Performance | Presentations/Speeches | 2008 | 113 |
| Library Item | New Directions in Help Desk Support | Presentations/Speeches | 2008 | 198 |
| Library Item | Delivering End-User Training in Less Time, with Fewer Resources | Presentations/Speeches | 2008 | 103 |
| Library Item | How to Make Support Easier Through Effective Training | Presentations/Speeches | 2008 | 66 |
| Blog entry | Tune In Nov. 14: Free Web Seminar on IT Security Essential Body of Knowledge for Workforce Development | Blogs | 2007 | 348 |
| Library Item | No Train, No Gain: Retooling Customer Service Staff into IT Support Professionals | Presentations/Speeches | 2007 | 270 |
| Library Item | Professional Development | Presentations/Speeches | 2007 | 278 |
| Library Item | Adding Fun and Games to Training Programs | Presentations/Speeches | 2007 | 500 |
| Blog entry | IT Security Essential Body of Knowledge: Federal Register Notice Request for Comments | Blogs | 2007 | 2406 |
| Library Item | Training Your Staff to Protect SIS Data | Articles, Papers, and Reports | 2007 | 3112 |
| Library Item | Certified Internet Web Professional Program - Security Professional | Certification, Education, Training and Tutorials | 2007 | 2665 |
| Library Item | Tailoring Professional Development for IT Staff | Articles, Papers, and Reports | 2007 | 3004 |
| Library Item | Finding the Right Fit for Faculty IT Development | Presentations/Speeches | 2007 | 1898 |
| Library Item | Trainee Skills Development-Partnering with Technical College | Effective Practices | 2007 | 1134 |
| Library Item | The Data Game | Effective Practices | 2007 | 1175 |
| Library Item | System Administrator Group in a Distributed Support Environment | Effective Practices | 2007 | 1199 |
| Library Item | Creative Training Techniques Using Video Technology | Effective Practices | 2007 | 1272 |
| Library Item | Student Computer Workshops for Credit | Effective Practices | 2007 | 1102 |
| Library Item | Using Field Survey Results of K–12 Computer Use to Improve Teacher Training | Presentations/Speeches | 2007 | 1470 |
| Library Item | Building a Training Network: the Technology Liaison Program at Washington and Lee University | Effective Practices | 2007 | 1077 |
| Library Item | Teaching Computer Network Security with the <i>CyberCIEGE</i> Video Game | Presentations/Speeches | 2007 | 1917 |
| Library Item | Awareness and Training as a Road to Security Compliance | Presentations/Speeches | 2007 | 1696 |
| Library Item | Collaborative Process for IT Training and Development | Presentations/Speeches | 2007 | 1333 |
| Library Item | Musical Chairs: A Successful Method for Adapting Technology | Presentations/Speeches | 2007 | 1390 |
| Library Item | Podcast IT: Preparing Faculty for Academic Podcasting | Presentations/Speeches | 2007 | 1984 |
| Blog entry | Video Skills for Interdisciplinary Research | Blogs | 2006 | 4112 |
| Library Item | Career Development for IT Professionals | Presentations/Speeches | 2006 | 1686 |
| Library Item | CBO Perspectives on IT and Business Continuity | Surveys | 2006 | 2024 |
| Library Item | Stand-alone Computer Courses in Teachers’ IT Training | Articles, Papers, and Reports | 2006 | 2589 |
| Library Item | Developing a Multimedia Tutorial Style Guide to Expand Student Training | Presentations/Speeches | 2006 | 2160 |
| Blog entry | EDUCAUSE Security Professionals Conference 2006.Summary: Implementing HIPAA Security Rule Training Program for Sys Admins at ECU | Blogs | 2006 | 3644 |
| Library Item | HIPAA Security Rule Training for IT System Administrators | Presentations/Speeches | 2006 | 2119 |
| Library Item | IT Readiness for Business Continuity | Surveys | 2006 | 2591 |
| Blog entry | E2005 Podcast: 64 Campuses, One Central Organization | Blogs | 2006 | 3679 |
| Library Item | Chasing a Moving Target: Using the CMS in an Evolving Web Environment | Presentations/Speeches | 2006 | 2487 |
| Blog entry | E2005 Podcast: Revitalize and Transform Online Staff Training and Development | Blogs | 2006 | 3260 |
| Library Item | So You Want to Switch Course Management Systems? We Have! Come Find Out What We've Learned | Presentations/Speeches | 2006 | 2341 |
| Library Item | Bridging the Gap Between Technology and Business Processes | Presentations/Speeches | 2006 | 2165 |
| Library Item | Designing Online Environments for Just-in-Time Faculty and Graduate Student Pedagogical Training | Presentations/Speeches | 2006 | 2261 |
| Library Item | Awareness and Training | Presentations/Speeches | 2005 | 2385 |
| Library Item | No Teacher Left Behind: How to Teach with Technology | Articles, Papers, and Reports | 2005 | 4496 |
| Library Item | Learning Mania: A How-To Guide to Revitalize and Transform Online Staff Training and Development | Presentations/Speeches | 2005 | 2178 |
| Blog entry | Faculty Development | Blogs | 2005 | 3930 |
| Library Item | Michigan Online Security Training | Certification, Education, Training and Tutorials | 2005 | 2608 |
| Library Item | Under Attack in the States
Michigan Portal Helps Workers E-learn Cybersecurity Awareness | Articles, Papers, and Reports | 2005 | 2667 |
