Business Continuity Planning and Contingency Planning

The Governor's Task Force on Campus Safety is focused on ensuring the safety of college campuses across Wisconsin. At the direction of Governor Jim Doyle, the Task Force is reviewing and compiling criteria for developing best practices from universities, colleges, and other higher education institutions in Wisconsin and across the nation. This information will be submitted to the governor and will serve as a resource for college administrators, law enforcement officers, and emergency preparedness officials.

In the wake of the tragedy at Virginia Tech, colleges and universities across the country are reviewing their emergency preparedness plans and evaluating their ability to quickly notify constituents in crisis situations. Networked technologies (posting notices on Web sites, e-mailing information, and sending text messages to cell phones) are among the most promising solutions. As campuses explore options for their emergency communication plan, they must also consider infrastructure and policy and procedural components. This session will provide an overview of the strategies for emergency notifications of students, employees, and visitors, as well as a context and resources for campus emergency preparedness planning.

This study looks at IT unit readiness to foster and support the functioning of colleges and universities that are challenged by disruption. Responding to a well-documented increase of interest in business continuity and disaster recovery issues among higher education CIOs, ECAR designed the study to inform executives about how institutions approach continuity issues and to identify practices that are associated with good BC outcomes. The study methodology included a literature review; consultation with a select group of CIOs and BC experts for the purpose of identifying and validating research questions; a quantitative survey of IT administrators (mostly CIOs) at 340 higher education institutions; post-survey interviews with 15 executives and IT staff members involved in BC; a quantitative survey of institutional business officers (mostly CBOs/CFOs) at 247 member institutions of the National Association of College and University Business Officers (NACUBO); and four case studies looking at BC planning and operations Florida State University, New York University, Pace University, UC–Davis, and UCLA.

This document presents the key findings of the 2007 ECAR study, Shelter from the Storm: IT and Business Continuity in Higher Education. The study looks at IT unit readiness to foster and support the functioning of colleges and universities that are challenged by disruption. Responding to a well-documented increase of interest in business continuity and disaster recovery issues among higher education chief information officers (CIOs), ECAR designed the study to inform executives about how institutions approach continuity issues and to identify practices that are associated with good business continuity outcomes.

This roadmap synthesizes the important issues and recommended actions drawn from the 2007 ECAR study, Shelter from the Storm: IT and Business Continuity in Higher Education. The study looks at IT unit readiness to foster and support the functioning of colleges and universities that are challenged by disruption. Responding to a well-documented increase of interest in business continuity and disaster recovery issues among higher education chief information officers (CIOs), ECAR designed the study to inform executives about how institutions approach continuity issues and to identify practices that are associated with good business continuity outcomes.

Presentation at the Fifth Annual ECAR/HP Summer Symposium for Higher Education IT Executives, June 28-30, 2006, Coronado, California. This presentation describes the preliminary findings of ECAR's upcoming study of IT readiness for business continuity in higher education.