Strategic Planning, IT

The authors discusses the struggle to keep a school's technology up to date and the ability to finance it without breaking the bank.

Those of us in IT organizations have limited resources and a plethora of requests. How do we objectively determine which projects or systems should move forward and which ones must wait? How can we involve others in the decision-making process, and how do we logically explain the result? Are there tools that can help us reach the best decision?

The new infusion of new technologies is strongly impacting higher education. Entering students expect high levels of IT support. It is challenging to predict future technologies and have the time to plan for it. Higher education is becoming more customer-driven.

Thoughtful consideration of the issues relevant to cyberinfrastructure in higher education will help you pull out key points to discuss with specific audiences

Cal State East Bay has designed and implemented an innovative IT management and service delivery model in collaboration with the deans, vice presidents, the IT advisory committee, and the academic senate. This process included yearlong pilots for two colleges and one administrative division. IT@CSUEB is now guided by a shared governance model, baseline SLAs, and coordination teams.

Today's youth are digitally titillated, visually stimulated, and socially connected. To educate and engage this new breed of learners, institutions of higher education are revisiting and revising the basic tenants of a general education by asking, What does it means to be literate in today's society? As educators transform the way they teach and conduct research, IT leaders also must alter their institution's IT strategy to best support a mobile, global digital citizenry.

Three curves—technical possibility, social desirability, and economic feasibility over time—describe the forces that shape college and university IT challenges. The consumerization of technology, insourcing and outsourcing, edge or leveraged services on campus, and multi-institutional community source are timely opportunities for IT leaders who can wisely discern these curves.

This presentation will discuss the strategic planning process the Rutgers University Enterprise Application Services leadership team followed in developing a multiyear strategic plan. Along with the process, a discussion on the strategic plan deliverable and next steps will be discussed.

Begun in 1990, the Campus Computing Project is the largest continuing study of the role of computing, e-learning, and information technology in American higher education. The session will present the results of the 2007 Campus Computing Survey, including new data on P2P policies, open source deployment, IT security issues, strategic and financial planning for IT, instructional integration of IT, campus IT standards, course management systems, and Web site services.