Documents Contributed by ECAR and Open Source

This ECAR case study complements the 2008 ECAR study, Process and Politics: IT Governance in Higher Education, by Ronald Yanosky with Jack McCredie. ECAR undertook this case study of Queensland University of Technology (QUT) to demonstrate how the underlying elements of a mature governance process facilitate the strategic development of information technology (IT) services. QUT has carried on a sustained program of IT governance development for almost a decade, in order to create a mature set of institutional supports, a layered advisory and decision-making structure that feeds innovation, and a network of involved governance participants, with the ultimate goal of developing a set of optimal IT services for the university. Characterized as "relationships underpinned by light-weight process frameworks in order to extract value from technology tools," QUT's IT governance structure relies on engaged people who drive the process as well as the project management and financial tools that assist with decision making.

This ECAR case study complements the 2008 ECAR study, Process and Politics: IT Governance in Higher Education, by Ronald Yanosky with Jack McCredie. ECAR undertook this case study of the University of California Berkeley to demonstrate how a large, decentralized research university approaches a complete rethinking of a campus information technology (IT) governance structure and the steps taken to initiate the transition to the new structure.

Citation for this work: Spicer, Donald Z., and Judith A. Pirani. "Reforming IT Governance at Berkeley: Introducing an Enterprise Perspective to a Decentralized Organization" (Case Study 3). Boulder, CO: EDUCAUSE Center for Applied Research, 2008, available from http://www.educause.edu/ecar.

 This ECAR research bulletin introduces the Amherst H. Wilder Foundation research on successful collaborative practices in the context of higher education. It details 20 collaborative success factors and maps them to relevant examples gleaned from research on IT collaboration conducted by ECAR.

Citation for this work: Pirani, Judith A., and Toby D. Sitko. “Happy Families, Good Fences, and Winning IT Collaborations” (Research Bulletin, Issue 15). Boulder, CO: EDUCAUSE Center for Applied Research, 2008, available from http://www.educause.edu/ecar.

This ECAR research bulletin examines the factors leading to the selection of the open source learning management system at the Open University, details the many aspects of development work that had to be undertaken, and describes the issues involved for institutions participating in an open source community. It also looks at some of the many business and cultural challenges the institution has faced, and at how faculty are being encouraged to move toward a model of education incorporating increasing amounts of e-learning content and activity.

Ccitation for this work: Sclater, Niall. “Large-Scale Open Source E-Learning Systems at Open University UK” (Research Bulletin, Issue 12). Boulder, CO: EDUCAUSE Center for Applied Research, 2008, available from http://www.educause.edu/ecar.

This ECAR research bulletin discusses the adjustments that the Indiana University information technology organization made, and continues to make, in order to support membership in Sakai. It has been said that supporting Sakai can seem like trying to change a tire on a moving car. As co-founder of and active participant in the Sakai collaboration, the effects of IU’s decision—the unexpected, the challenging, and the delightful—are discussed in terms of the intra- and interuniversity realities of highly collaborative efforts.

Citation for this work: Goodrum, David, Jan R. Holloway, Anastasia S. Morrone, Lance Speelmon, and Elizabeth A. Van Gordon. “Dynamics of Supporting Sakai Through Local and Global Collaboration” (Research Bulletin, Issue 11). Boulder, CO: EDUCAUSE Center for Applied Research, 2008, available from http://www.educause.edu/ecar.

This research bulletin explores the importance of focusing on innovation in decision-making about IT. Acknowledging the apparent dichotomy between the efficient use of resources in a centralized IT model and the effective application of IT resources toward innovative research and pedagogy, the bulletin presents a model for IT service delivery that can be used or adapted in colleges and universities.

Citation for this work: Frederick, Lawrence W. “Recasting the Centralization–Decentralization Debate: Advancing the Innovation Support Cycle” (Research Bulletin, Issue 10). Boulder, CO: EDUCAUSE Center for Applied Research, 2008, available from http://www.educause.edu/ecar.

This ECAR research study was designed in collaboration with the Association of American Medical Colleges to analyze the practices and perspectives of IT organizations that support the academic research enterprise in medical schools and colleges. As the potential of biotechnology, proteomics, informatics, computational genomics, and other IT-intensive disciplines continue to offer breakthroughs in medicine, research in these fields requires greater and higher-level technology resources for infrastructure as well as IT support and services. The study is based on the results of a web-based survey sent to 125 medical schools and colleges in the United States, as well as qualitative interviews with leaders at 10 institutions. Respondents to the survey were predominantly chief information officers or other top administrators from 50 medical institutions, yielding a response rate of 39.7 percent. The findings contained in this report echo the results of the ECAR 2006 study, IT Engagement in Research: A Baseline Study, illustrating that the role and importance of IT in research is growing, while funding and budget decisions remain difficult.

This ECAR roadmap synthesizes the important issues and recommended actions drawn from the 2008 study, IT Engagement in Research: A View of Medical School Practice, by Mark R. Nelson. This ECAR research study was designed in collaboration with the Association of American Medical Colleges to analyze the practices and perspectives of IT organizations that support the academic research enterprise in medical schools and colleges. As the potential of biotechnology, proteomics, informatics, computational genomics, and other IT-intensive disciplines continue to offer breakthroughs in medicine, research in these fields requires greater and higher-level technology resources for infrastructure as well as IT support and services. The study is based on the results of a January 2007 web-based survey sent to 125 medical schools and colleges in the United States, as well as qualitative interviews with leaders at 10 institutions.

This ECAR research study was designed in collaboration with the Association of American Medical Colleges to analyze the practices and perspectives of IT organizations that support the academic research enterprise in medical schools and colleges. As the potential of biotechnology, proteomics, informatics, computational genomics, and other IT-intensive disciplines continue to offer breakthroughs in medicine, research in these fields requires greater and higher-level technology resources for infrastructure as well as IT support and services. The study is based on the results of a web-based survey sent to 125 medical schools and colleges in the United States, as well as qualitative interviews with leaders at 10 institutions. Respondents to the survey were predominantly chief information officers or other top administrators from 50 medical institutions, yielding a response rate of 39.7 percent. The findings contained in this report echo the results of the ECAR 2006 study, IT Engagement in Research: A Baseline Study, illustrating that the role and importance of IT in research is growing, while funding and budget decisions remain difficult.

This case study complements the 2007 ECAR study by Philip J. Goldstein, IT Collaboration: Multi-Institutional Partnerships to Develop, Manage, and Operate IT Resources. Researchers undertook this case study to understand the methods and practices used to manage ongoing collaborative activity and how the Kuali group partners plan for the sustainability of their collaboration. The case study highlights the collaborative nature of the Kuali Project to meet its goal of building a suite of administrative software, rather than the project’s history, structure, or operations.