Documents Contributed by ECAR and Surveys

This July 2008 survey is a critical component of the EDUCAUSE Center on Applied Research (ECAR) study of messaging and communication in higher education. It seeks to understand the provision, policies, use, and emerging trends related to telephony, mobile communications, e-mail and calendaring, and emergency notification systems in colleges and universities.

Citation for this work: EDUCAUSE Center for Applied Research. "Messaging and Communication Survey" (Survey Instrument). Boulder, CO: ECAR, 2008, available from http://www.educause.edu/ecar.

This April 2008 survey is a critical component of the EDUCAUSE Center on Applied Research (ECAR) study of information security officers in higher education. It seeks to understand the important characteristics and career paths of those engaged in day-to-day IT security management in colleges and universities.

Citation for this work: EDUCAUSE Center for Applied Research. "IT Security Officer Survey" (Survey Instrument). Boulder, CO: ECAR, 2008, available from http://www.educause.edu/ecar.

This is the February 2008 ECAR survey instrument used for the ECAR research study of student information technology use and skills in higher education.

This November 2007 survey is a critical component of the EDUCAUSE Center on Applied Research (ECAR) study of cyberinfrastructure in higher education. It seeks to understand the perspectives of information technology leaders and others currently working in universities and colleges. This study updates and expands our communities' understanding of how leading-edge information technology resources for research, scholarship, creative activity, and teaching and learning are utilized, provided, supported, and funded. This study is being conducted through the collaboration of many parties including the Council of Australian University Directors of Information Technology (CAUDIT), the European University Information Systems organization (EUNIS), the EDUCAUSE Center for Applied Research (ECAR), and the EDUCAUSE Net@EDU Campus Cyberinfrastructure (CCI) working group.

Citation for this work: EDUCAUSE Center for Applied Research. "Cyberinfrastructure Resources and Practices: Survey Questionnaire" (Survey Instrument). Boulder, CO: ECAR, 2007, available from http://www.educause.edu/ecar.

This October 2007 survey is part of a study of leading the information technology (IT) workforce in higher education sponsored by the EDUCAUSE Center for Applied Research (ECAR). Data from this survey will form the basis of a report designed to help universities and colleges position themselves in this important issue. Questions related to IT leadership and the IT workforce loom large among the concerns of higher education's leaders, in part because demographic data predict that there will not be enough skilled workers in the U.S. to meet demand and in part because many senior IT leaders are approaching retirement. As the workforce becomes more mobile and discerning, higher education faces a significantly more competitive environment for IT staff talent. This study will bring the findings of ECAR's 2004 study of IT leadership up to date and will explore new areas including recruitment and motivation of the IT workforce and generational differences in attitudes and expectations among IT professionals.

This July 2007 survey is part of a study of identity management and information technology (IT) security in higher education sponsored by CAUDIT in Australasia, by EUNIS in Europe, and by the EDUCAUSE Center for Applied Research (ECAR) in North America. Data from this study will form the basis of a report designed to help institutions position themselves in these evolving areas. Identity management refers to the business processes and infrastructure required to support the use of digital identities. Identity management is not the same as, but is related to, IT security, another top concern of IT leaders in higher education. The survey focuses on the key functions of establishing identity, user authentication, and authorization, as well as supporting infrastructures such as enterprise directory, reduced/single sign-on, and federated identity.

This June 2007 ECAR survey of higher education executives is designed to help identify those IT governance practices that result in effective outcomes. It will be used to inform a major ECAR study of IT governance in higher education.

This June 2007 ECAR survey of information technology leaders in higher education is designed to help identify those IT governance practices that result in effective outcomes. It will be used to inform a major ECAR study of IT governance in higher education.

This is the March 2007 ECAR survey instrument used for the ECAR research study of student information technology use and skills in U.S. and Canadian higher education.

This January 2007 survey informs research about the support services that higher education institutions provide to users of information technology resources. Help desks—sometimes called call centers or service desks, among other names—typically provide a first line of assistance to users of IT systems. Help desks vary widely in scope and effect. Part of the purpose of this survey is to assess that range of variation. The survey focuses on IT help desk services provided to the institution either directly through a central IT organization or through an outsourcing agreement.