Information Technology Management and Leadership and Organizational Structure

EDUCAUSE Core Data Service Fiscal Year 2007 Summary Report summarizes much of the data collected through the 2007 EDUCAUSE core data survey about campus information technology (IT) environments at 994 colleges and universities in the U.S. and abroad. The report presents aggregates of data through more than 100 tables and accompanying descriptive text in five areas relevant to planning and managing IT in higher education: IT Organization, Staffing, and Planning; IT Financing and Management; Faculty and Student Computing; Networking and Security; and Information Systems. Appendices include a brief historical context, a list of participating campuses, the 2006 survey instrument, a glossary of terms from the survey, and Carnegie classification definitions.

University at Buffalo has formed a new unit within our central IT organization with a focus on research coordination and advocacy. This talk describes our motivation, progress, challenges, and next steps as we continue to develop the unit and address multidisciplinary research needs.

Cal State East Bay has designed and implemented an innovative IT management and service delivery model in collaboration with the deans, vice presidents, the IT advisory committee, and the academic senate. This process included yearlong pilots for two colleges and one administrative division. IT@CSUEB is now guided by a shared governance model, baseline SLAs, and coordination teams.

Measuring and improving your organization's capacity to design, implement, and manage effective IT processes amplifies your staff's talents.

This article discusses how many colleges and universities are looking more closely at the scope of their programs and how they can leverage external resources and organizations to support their work.