EDUCAUSE | Podcasts and Student Services

Podcast: Net Generation Students and Campus IT

Carie417 — Tue, 03 Jul 2007 12:09:48 -0500

This one-hour podcast entitled, "Net Generation Students and Campus IT: Supporting Student Success in the Age of Multitasking, Facebooking, and Instant Messaging," was recorded at the EDUCAUSE 2007 Southeast Regional Conference. Moderated by Jeanna Mastrodicasa, co-author of Connecting to the Net.Generation: What Higher Education Professionals Need to Know about Today’s Students, this panel discussion features students Olivia White, Agnes Scott College, Joan Collier, Georgia State University, Chris Davis, Georgia Perimeter College, Irakli Gabruashvili, Georgia State University, and Anu Parvativar, Georgia Institute of Technology. They share candid advice for higher education, from the reality of file sharing and laptops in the classroom to their distaste for textbook prices and faculty Facebook friends.

An Interview with Jack McCredie at CNI's 2007 Spring Task Force Meeting

gbayne — Tue, 01 May 2007 18:16:49 -0500

This podcast features a 13 minute interview with Jack McCredie, Associate Vice Chancellor, Emeritus, CIO, Emeritus, and Senior Research Fellow at the University of California, Berkeley. He discusses collaboration between departments, campuses, and institutions and the issues and challenges facing system unification.

An important issue in planning, managing, and funding the broad range of information services on campuses is how to get departmental, campus, system-wide, and external organizations to work well together. Often they do not, and sometimes they actively compete.

The EDUCAUSE Center for Applied Research (ECAR), the Common Solutions Group, CNI, the UC Berkeley campus, and many other organizations have been working on developing collaborative models that provide better service and that save money.

This interview is provided courtesy of CNI and was recorded at their 2007 Spring Task Force Meeting. The Coalition for Networked Information (CNI) is an organization dedicated to supporting the transformative promise of networked information technology for the advancement of scholarly communication and the enrichment of intellectual productivity. You can learn more about CNI at their web site, http://www.cni.org

EDUCAUSE2006 Podcast: Lessons in Student-Centered Service Design

Carie417 — Fri, 16 Feb 2007 09:37:50 -0600

In this 43-minute recording from the 2006 EDUCAUSE Annual Conference, we'll hear from Isabella O'Neill, Jason Snyder, Lisa Veloz, and Jean Zappe in a session entitled Tell Us What You Want: Lessons in Student-Centered Service Design. They will share how Bucknell University has reached out to students through formalized outreach efforts to find out what students want to see on campus.

EDUCAUSE2006 Podcast: Community Source Development

Carie417 — Wed, 31 Jan 2007 17:58:28 -0600

In this 50-minute recording from the 2006 EDUCAUSE Annual Conference, we'll hear from Leo Fernig and Richard Spencer in a session entitled Community Source Development of a Next-Generation Student System. They'll share how the University of British Columbia is working with other institutions to develop a community source, next-generation student system that will use a service-oriented architecture.

E2006 Podcast: Self-Help Clinics

Carie417 — Wed, 24 Jan 2007 19:17:21 -0600

In this 35 minute recording from the 2006 EDUCAUSE Annual Conference Session, we’ll hear from Kimberly Brookes and Susan Lees in a session entitled, “Self-Help Clinics: A Pragmatic Approach to Student Support.” Brookes and Lees explain how Simmons College is teaching students to take charge of their own technology in guided self-help clinics on campus.