EDUCAUSE | Podcasts, Support Services, and EDUCAUSE2006

EDUCAUSE2006 Podcast: Fear Factor and American Idol

Carie417 — Fri, 13 Apr 2007 10:58:22 -0500

In this 32-minute recording from the 2006 EDUCAUSE Annual Conference, we'll hear from Kimberly Brookes and Cynthia Rubino in a session entitled Fear Factor and American Idol: Leveraging Popular Culture for Student Support. They share how Simmons College has used interactive educational programs based around popular culture to teach students to care for their own computers.

EDUCAUSE2006 Podcast: Keeping a Personalized Face on Support Centralization

Carie417 — Fri, 23 Feb 2007 14:41:40 -0600

In this 47-minute recording from the 2006 EDUCAUSE Annual Conference, we'll hear from Tammy Barr, Bradley Greer, and Sandra McGowan in a session entitled Fiscal Gain Without Political Pain: Keeping a Personalized Face on Support Centralization. They will explain how Oregon State University and the University of Washington have taken fresh approaches to providing centralized desktop support.