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Support Services, Training, and IT Staffing

Recent resources tagged with Support Services, Training, and IT Staffing.

Source	Title	Type	Year	Views
Library Item	Hiring, Training, and Retaining Help Desk and ResNet Student Staff	Presentations/Speeches	2008	152
Library Item	No Train, No Gain: Retooling Customer Service Staff into IT Support Professionals	Presentations/Speeches	2007	354

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