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Information Technology Management and Leadership
> Support Services, Training, and Presented at EDUCAUSE Annual Conf ...
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EDUCAUSE 2008
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Presentations/Speeches
Support Services, Training, and Presented at EDUCAUSE Annual Conferences
Recent resources tagged with
Support Services
,
Training
, and
Presented at EDUCAUSE Annual Conferences
.
Source
Title
Type
Year
Views
Library Item
Using Instructional Design to Shape Technology Training
Presentations/Speeches
2008
146
Library Item
Are You Ready? A Systematic Approach to Training New Help Desk Staff
Presentations/Speeches
2008
189
Library Item
No Train, No Gain: Retooling Customer Service Staff into IT Support Professionals
Presentations/Speeches
2007
354