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Information Technology Management and Leadership
> Support Services, Training, and Presentations/Speeches
(6 records)
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EDUCAUSE_MARC08
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EDUCAUSE2008
EDUCAUSE 2008
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EDUCAUSE2007
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Presented at EDUCAUSE Annual Conferences
Presented at Mid-Atlantic Regional Conferences
Presented at NERCOMP Conferences
Support Services, Training, and Presentations/Speeches
Recent resources tagged with
Support Services
,
Training
, and
Presentations/Speeches
.
Source
Title
Type
Year
Views
Library Item
Using Instructional Design to Shape Technology Training
Presentations/Speeches
2008
146
Library Item
Are You Ready? A Systematic Approach to Training New Help Desk Staff
Presentations/Speeches
2008
189
Library Item
Hiring, Training, and Retaining Help Desk and ResNet Student Staff
Presentations/Speeches
2008
152
Library Item
Delivering End-User Training in Less Time, with Fewer Resources
Presentations/Speeches
2008
136
Library Item
How to Make Support Easier Through Effective Training
Presentations/Speeches
2008
82
Library Item
No Train, No Gain: Retooling Customer Service Staff into IT Support Professionals
Presentations/Speeches
2007
354