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Support Services, Presented at EDUCAUSE Annual Conferences, and IT Staffing

Recent resources tagged with Support Services, Presented at EDUCAUSE Annual Conferences, and IT Staffing.
SourceTitleTypeYearsort iconViews
Library ItemNo Train, No Gain: Retooling Customer Service Staff into IT Support ProfessionalsPresentations/Speeches2007354
Library ItemStretch Your Staff with a Departmental Liaison ProgramPresentations/Speeches20052254
Library ItemOutsource This!: Broaden Support and Reduce Staff BurnoutPresentations/Speeches20034832