Support Services and Presented at Enterprise Technology Conferences

Source	Title	Type	Year	Views
Library Item	Understanding and Applying ITIL in Higher Education	Presentations/Speeches	2008	451
Library Item	Telling Your IT Story: Little Technology Required	Presentations/Speeches	2008	106
Library Item	IT Providers and Customers: Where You Stand Depends on Where You Sit	Presentations/Speeches	2006	1964
Library Item	An Architecture for Evolving IT Customer Service	Presentations/Speeches	2006	1885
Library Item	Measuring the Future: MIT and Stanford Benchmark the Help Desk	Presentations/Speeches	2006	2691

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